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CBC/Radio-Canada DevOps (T & I) (Hybrid) in Toronto, Ontario

Position Title:

DevOps (T & I) (Hybrid)

Status of Employment:

Permanent

Position Language Requirement:

English, French

Language Skills:

English (Reading), English (Speaking), English (Writing), French (Reading), French (Speaking), French (Writing)

Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date:

2024-05-26 11:59 PM

Behind the scenes, but ahead of the curve: help us develop the next-generation public broadcaster.

Created in 2015 to align, lighten and modernize infrastructure, the Technology & Infrastructure (T & I) team is the backbone and the future forward arm of CBC/Radio-Canada. We are the people that make stuff work. We make connections; between media content, systems, people and places. We are the space in between.

A place with purpose. CBC/Radio-Canada has always been a highly regarded pioneer of media technology. Not just in Canada, but around the world. Today, we’re transforming ourselves from conventional radio and television broadcaster into a modern digital media company. Technology is the driving force and we are the team making it happen.

This role is a hybrid work arrangement. Work schedule to be discussed with Hiring Manager according to the guidelines defined by the department.

The opportunity

Reporting to the Senior Manager, Web and Infrastructure, we're looking for a DevOps to join our growing team. It’s an opportunity to help shape the way the corporation works internally and make a contribution towards our “Space for us all” strategic plan. As a part of the production solutions team, you will install, monitor and manage critical systems that span multiple platforms across the country.

Who are you and where are you now?

You are a DevOps managing the largest news site in Canada and you want to step up to the challenges of working with bigger systems, bigger infrastructure, and bigger demands. Or, you are escaping the old way to work and getting ready to learn new tools, work with exciting digital product teams and be part of a public broadcaster.

What’s in it for you?

Challenges. We spend our days solving problems on an unbelievable scale. Media files are highly nuanced and incredibly complicated; moving our broadcasting content from on-prem servers to the cloud is a complex technical feat. And that’s just the beginning. In this role, you will continuously be challenged to apply your judgment, knowledge, experience and analytical skills to:

  • Enhance application functionality. You will plan, coordinate, implement, manage system configuration for new installations or upgrades.

  • Support. You will be responsible for initiating, planning and coordinating the effective client support for the system.

  • Maintain. You will troubleshoot problems and coordinate activities to support the administration of systems.

  • Oversee operational procedures. You will assist in the development and implementation of standards for running new computer system processes and procedures.

Be part of the change. Right now, we are looking for people who can execute our strategy. Innovators who want to be respected by their international broadcasting peers for pushing future-forward thinking. Builders who want to be hands-on, who take pride in knowing they are building the next generation of media technology for Canadians.

Cutting-edge tech. CBC/Radio-Canada has a leading-edge tech environment where the team has access to the latest tools and training. This is a rare opportunity to work on a national scale where knowledge acquisition and sharing is part of our culture. It is a versatile, varied and complex infrastructure where you will work with audio, video, French and English languages, corporate infrastructure and internet networking all built into a single ecosystem.

Why join us?

CBC/Radio-Canada reflects the Canadian identity and promotes democracy. We strive to represent the diverse voices and regions of the country. We support social and economic innovation. We offer a rare-in-tech work-life balance with an excellent benefits package and a pension plan noted as one of the best in the country; we want to ensure you are happy in and out of the office.

We are a dynamic, in-flux team brimming with potential. We are more than 4 years old and learning to be a new organization within CBC. We want to be a language-independent technology team. There’s a lot of exciting work ahead of us and while we aren’t there yet, we have a plan. We’re a large corporation so sometimes there is red tape; we are looking for people to understand the process and suggest improvements. We’re also a funded organization, which enables us to take actions that contribute to fulfilling our mandate to exceed audience expectations. We weigh our options, research and explore. We take our time evaluating plans when it comes to replacing systems or building critical infrastructure. When those decisions are made, we follow through with purpose. We don’t have one static future ahead of us, but a dynamic, fluid set of options. This means a chance to be part of that change whether you are an idea generator or an executor.

Why do you want this role?

You want to:

  • Build and implement automation, deployment and testing tools in major clouds.

  • Monitor and check solutions in all environments.

  • Automate monitoring and alerting of metrics.

  • Scale infrastructure without downtime.

  • Contribute to the design and deployment of hybrid platforms.

  • Create a safe platform for the development team to launch code.

  • Work effectively within an ‘always up, always available environment, keeping up-to-date with best practices and the latest tools and technologies.

  • Actively provide support to internal and external stakeholders and collaborate with vendors.

  • Acting as a consultant in order to problem solve a variety of issues.

  • Managed to reduce bandwidth costs while maintaining performance and capacity.

  • Overseeing infrastructure usage & load during major events such as the Federal Elections, Olympics etc.

What you bring

  • A familiarity with Agile practices. You thrive in a fast-paced and Agile Kanban environment. You can participate in bi-weekly sprints and weekly retrospective, planning and backlog grooming meetings.

  • A growth mindset. You have the ability to think big, keep up to date on emerging trends and industry best practices. You are open to feedback and on a personal mission to pursue new learnings at every opportunity. You can learn new technologies easily and are passionate about the DevOps culture.

  • A delivery focus. You have a proven track record managing competing priorities while maintaining an ability to execute on time, beyond expectations.

  • An innovative team approach. You are a team player with a positive attitude punctuated by high energy, initiative and perseverance. You can effectively build working relationships, be accountable and coordinate resources with cross-functional teams.

  • High-quality skills in scripting code & comprehensive infrastructure knowledge. A key contributor to process optimization & workflow design.

  • The strategic approach. You are highly aware of the importance of simplicity and scalability. You have the patience to consider all options before jumping into a decision. You are motivated by building robust, reliable processes and solutions that are replicable. You can balance multiple projects simultaneously and execute decisions independently.

  • The relationship building finesse. You can nurture strong two-way relationships with peers, partners, clients, staff, senior managers, and external technological vendors. You have outstanding communication skills. You are comfortable presenting technical concepts and solutions to a nontechnical audience. You know how to listen and you understand perspectives.

  • The flexibility. You are able and willing to work outside of regular working hours. You can travel between Montreal and Toronto when required.

We are looking for a candidate with the following:

Technical background and expertise. You have a bachelor’s degree in Computer Science or Engineering or 5+ years working with high availability systems. You have hands-on expertise with:

  • One or more years of working experience on AWS Cloud technology and an understanding of the strengths and weaknesses

  • You have deployed an infrastructure in AWS via Terraform and Ansible.

  • You have worked with automation and deployment tools such as Ansible, Terraform, Jenkins, Jira and Bamboo or similar.

  • Linux RHEL, CentOS, Ubuntu

  • Experience building and deploying containers to major platforms such as Kubernetes, OpenShift and GKE, just to mention a few.

  • Python, Bash, Shell, Powershell or similar

  • Manage, tuning and improve JBoss or Tomcat applications.

  • Database server technologies such as Postgres, Cassandra, RDS, Aurora are considered an asset.

  • Skilled in threat identification & vulnerability assessment. Integrating security practices into DevOps processes. Working closely with InfoSec (Information Security) to test security features, identify risks & mitigate them; would be considered an asset.

  • English Fluent (Writing, Speaking and Reading)

  • French work knowledge (Writing, Speaking and Reading) is an asset.

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section (http://cbc.radio-canada.ca/en/working-with-us/jobs/diversity-inclusion-cbc-rc) of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to recruitment@cbc.ca .

You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website (http://cbc.radio-canada.ca/en/vision/governance/corporate-policies/values-ethics/conduct) . All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest (http://cbc.radio-canada.ca/en/vision/governance/corporate-policies/human-resources/conflicts) . In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

Primary Location:

Broadcast Centre 205 Wellington St. W., Toronto, Ontario, M5V 3G7

Number of Openings:

1

Work Schedule:

Full time

At CBC/Radio-Canada (http://cbc.radio-canada.ca/en) , we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.

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