Job Information
CIBC Consultant, Production Application Support in Toronto, Ontario
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)
What You’ll Be Doing
You will be joining the Application Operations – Remote Banking & Shared Services (AO RBSS) team within Technology Operations. As a Consultant, Production Application Support, you will partner with professionals to ensure high-quality systems delivery and stability of RBSS applications, including ECIF (Enterprise Customer Information Facility), Retail Master Portal, Fraud Monitoring- PRM Debit/Proactive Risk Management, EPC- Enterprise Product Catalog, Payment Hub - Retail (Webtango). You will support Technology Operation’s DevOps initiatives and streamline deployment activities through automation.
How You’ll Succeed
Production Support – Make an impact by ensuring stability of our application and infrastructure technology for our clients. Identify and resolve medium to highly complex production problems for support of applications. Collaboratively work to identify root cause and defining actions to eliminate recurrence. Maintain a strong knowledge of approaches, tools and techniques for anticipating, recognizing, and resolving technical (hardware, software, application or operational) problems.
Technology Focus – Stay abreast of industry trends and play a key role in CIBC’s digital transformation by supporting DevOps and Agile initiatives. Proactively monitor and analyze supported services to identify opportunities for improvement and use automation to streamline execution.
Manage & Influence – Coordinate and/or execute implementation plans for new medium to complex application and maintenance updates. You’ll enable others through regular knowledge sharing and engagement on projects and application support.
Who You Are
You can demonstrate experience in the following technologies :Strong knowledge and experience – UNIX/Linux/Solaris/WindowsStrong knowledge and experience: JBOSS, WebLogic,Strong knowledge and experience – DevOps Methodology & Tools(Jenkins, Etc)Strong knowledge and experience - Cloud Technology/Azura, Sales Force Marketing CloudStrong knowledge and experience - Containers: Caas, OpenshiftWorking Knowledge – Solace & SplunkWorking Knowledge – Layer 7 of Open System Interconnect (OSI)Working Knowledge – Service Now, Incident Management, Jira/ConfluenceWorking Knowledge - DynatraceWorking Knowledge - Autosys/Tidal software scheduling knowledgeWorking Knowledge - Feedhub – (Axway) – Managed File TransferPrograming Skills such as (Shell scripting, Perl, Java, Python)
You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
You understand that success is in the details . You notice things that others don't. Your critical thinking skills help to inform your decision making.
You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible.
Values matter to you . You bring your real self to work and you live our values – trust, teamwork and accountability
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program
Our spaces and technological toolkit will make it simple to bring together great minds to build innovative solutions that make a difference for our clients
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 16th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Analytical Thinking, Application Production Support, Brokerage Services, Business Requirements, Identifying Opportunities, Impact Analysis, Implementation Planning, IT Operations Support, Technical Knowledge, Work Collaboratively
At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.
Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.
Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.