Job Information
CIBC Consultant, Process & Data in Toronto, Ontario
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)
What You’ll Be Doing:
We are seeking a Client Authentication Consultant specializing in Process and Data Effectiveness to join CIBC’s Client Authentication team. This role focuses on identifying and leveraging best practices to develop and implement efficient processes, creating actionable insights from data analysis, generating reports for management, and managing governance activities with a strong emphasis on data integrity. The ideal candidate will provide expert advisory on authentication processes to support and guide the broader team.
At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.
Who You Are:
Identify, assess, and implement best practices for client authentication processes to enhance efficiency and effectiveness.
Utilize data analysis techniques to derive meaningful insights, identify trends, and make recommendations for process improvements.
Develop and generate reports, dashboards, and presentations summarizing key findings and metrics for management review.
Manage governance activities related to client authentication, ensuring compliance with standards and regulations.
Maintain and update documentation pertaining to authentication processes, policies, and procedures.
Collaborate with cross-functional teams to provide advisory support on authentication processes, offering insights and recommendations based on expertise.
Stay updated on industry trends, technologies, and best practices related to client authentication and data management.
Act as a subject matter expert , providing guidance to team members on authentication processes and data effectiveness.
How you’ll succeed:
You can demonstrate strong analytical skills with the ability to interpret complex data sets and generate actionable insights.
You have experience in creating reports and presentations for management and stakeholders.
You have strong knowledge of governance principles and practices, with a focus on data integrity and compliance.
You can demonstrate the ability to communicate effectively and collaborate with stakeholders at all levels of the organization. PMP & Six Sigma is an asset.
Values matter to you . You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-CC East 12th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Analytical Thinking, Business Effectiveness, Client Relationship Management, Communication, Detail-Oriented, Process Improvements, Relationship Management, Teamwork
At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.
Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.
Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.