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March of Dimes Canada Community Support Leader - (FT Contract) - Toronto, ON in Toronto, Ontario

Community Support Leader (CSL) - 12 Months Contract - Cooperage SHP

At March of Dimes Canada, our collective work matters . As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide.

Our collective efforts are rooted in our Purpose , Vision , and Mission , which inform how we drive all our work forward:

  • Purpose: Champion equity. Empower ability.

  • Vision: An inclusive, barrier-free society for people with disabilities. 

  • Mission: To be Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. 

Our Community Support Services (CSS) team provides essential services that enable our clients to thrive. Whether their disability is physical, the result of brain injury, or aging, our more than 2,000 team members assist clients in their homes and across communities, to live as independently as possible.

Opportunity

We are currently looking to fill one Full Time Contract Community Support Leader (CSL) role in Cooperage SHP.

Roles and responsibilities

  • Provide leadership in the efficient and safe delivery of CSS services to consumers to consumers with disabilities.

  • Lead a group of attendants in providing assistance to consumers with the non-medical activities of daily living.

  • Participate in the on-call rotation.

  • Ability to work various shifts and hours.

  • Assist in the renewal and management of consumer service agreement and assist with accessing community resources for the consumers.

  • Ensure the orientation, continuous goal setting, problem solving and service planning with consumers.

  • Provide on the job training to all newly hired attendants and provide ongoing leadership and coaching to all attendants.

  • Participate in quality improvement activities.

  • Display diplomacy with consumers, attendants, other service centers and agencies.

  • Manage change in a constructive and positive fashion.

  • Service delivery resolution and handle conflict resolution.

Qualifications and experience

  • Current Standard First Aid and CPR Certification

  • Minimum two years of experience in Human Services field, working for people with physical disabilities.

  • Ability to lead and train staff.

  • Demonstrated conflict resolution and problem-solving skills.

  • A team player that has the ability to accept responsibility, and to cooperate and communicate with others to accomplish goals.

  • Knowledge of and abilities in transferring, lifting, bowel and bladder routines and other attendant care duties

  • Knowledge of issues concerning physical disabilities

  • Knowledge of behaviour management principles

  • Knowledge of Health & Safety legislation

  • General understanding of computer hardware and software

  • Valid License and Reliable Vehicle

  • Proven consistency in work performance, including reliability and flexibility.

  • Ability to work varied shifts (shift coverage and will work every other weekend)

  • Physical Demands Self Analysis Required upon hire

Deadline to apply: November 12, 2024

Please submit your application through the posting on the MODC website https://marchofdimes.hiringplatform.ca/list/internal

Need accommodations? We're here to help!

MODC is committed to a workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals from all backgrounds and abilities. In accordance with accessibility and human rights legislation across Canada, MODC will provide accommodations to job applicants with disabilities and other protected needs. If you require accommodation, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible, and barrier-free.

Our Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI) approach

MODC is dedicated to building and advancing an inclusive and welcoming culture. It’s also why we’re focused on attracting, retaining, and supporting diverse people. Thanks to our progressive practices, team members of all abilities and backgrounds are encouraged to access the opportunities and supports they need to grow, thrive, and succeed. Our READI approach is rooted in our shared belief that championing equity and empowering ability starts by investing in our team members— and in our shared culture — so that we all feel included, safe, and confident at work every single day.

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