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KPMG Business Continuity Manager, Global ITS, Platform Operations in Toronto, Ontario

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The Opportunity

The role ensures the management and adoption of service management processes that governs service provisioning, service support and business relationships. This role will primarily be responsible for ensuring that the service management practices that provide consistent interfaces between customers and service providers specifically in the areas of Business Continuity, Disaster Recovery and Security Compliance are implemented, adopted and managed across the enterprise.

What you will do

  • Develop, implement, and maintain comprehensive business continuity and disaster recovery strategies and solutions.

  • Review and update the critical technology services recovery plans

  • Coordinate with various teams to ensure business continuity and disaster recovery strategies and solutions are integrated into the organization’s systems and procedures

  • Develop and execute the Disaster Recovery testing plan

  • Conduct risk assessments and business impact analyses of critical technology services

  • to identify vulnerable areas

  • Conduct education and drills to validate and improve the business continuity and disaster recovery plans

  • Stay current with developments in the IT business continuity and disaster recovery industry, including awareness of new or revised industry standards

What you bring to the role

  • Post Secondary degree in Information Technology, Computer Science or a related discipline

  • 5+ years professional experience in IT Business Continuity and Disaster Recovery

  • Experience in supporting ISO and SOC2 internal and external audits

  • In-depth knowledge of the industry’s standards and regulations

  • Experience in Risk Management

  • Up-to-date market understanding of hosting and cloud technologies

  • Understanding and experience in ITIL processes

  • Experience developing, implementing and maintaining processes, policies, procedures, standards and guidelines

  • Strong leadership skills and the ability to work effectively with business managers, IT engineering and IT operations staff

  • Attention to detail and pride in well-presented and accurate work; Strong problem solving, analytical, organizational and independent judgment skills to support an environment driven by customer service and teamwork

  • Must be able to work autonomously and independently with minimal guidance

  • Experience in Information Security Management.

Keys to your success

KPMG individuals Deliver Impact | Seek Growth | Inspire Trust and understand that a diverse workforce enables us to deepen relationships and strengthen our business.

Providing you with the support you need to be at your best

For more information about KPMG in Canada’s Benefits and well-being, click here (https://home.kpmg/ca/en/home/careers/life-at-kpmg/benefits.html) .

Our Values, The KPMG Way

Integrity , we do what is right | Excellence , we never stop learning and improving | Courage , we think and act boldly | Together , we respect each other and draw strength from our differences | For Better , we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here (https://home.kpmg/ca/en/home/careers/inclusion-diversity-and-equity-in-recruitment.html) .

Adjustments and accommodations throughout the recruitment process

At KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements.

To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG’s Employee Relations Service team for support by emailing cdnersteam@kpmg.ca or by calling 1-888-466-4778, Option 3.

For information about accessible employment at KPMG, please visit our accessibility page (https://kpmg.com/ca/en/home/misc/accessibility.html) .

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