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Canadian Tire AVP, Store Hardware Platforms in Toronto, Ontario

What you’ll do

Reporting to the Vice President, Store Technology, the Associate Vice President, Store Hardware Platforms, will lead the implementation of a major cross-Canada SD-WAN migration. The upgrade entails deployment of almost 5,000 circuits and 40,000 routers, switches, and access points, across all our 1,600+ retail locations and banners. Once this in-flight upgrade is deployed, you will then champion, prioritize, and enable the advanced features of this modern platform, including AIOps, location analytics, and SASE. You will partner closely with our store operations teams, Franchisees, and Dealers on this, as well as to select, acquire and deploy the next generation of in-store mobile devices - a fleet of well over 30,000 devices. As AVP, Store Hardware Platforms, you will also maintain the network and mobile fleet through operations support, system upgrades, and feature enablement.

  • Be a trusted advisor and provide thought leadership on networking, network security, and mobile device capabilities

  • Ideate, maintain, and deliver the AI-driven network and mobile roadmap in partnership with key stakeholders and in line with business priorities

  • Design, deploy, and support the in-store hardware systems, with particular focus on reliability, performance, and operational and cybersecurity resiliency

  • Partner various teams such as store technology delivery teams, corporate infrastructure teams, and architecture drive business outcomes

  • Lead, mentor and build the team, working together to create a world-class AI-driven network and mobile capability within Canadian Tire

  • Define the objectives and key success metrics to continuously measure and report on the performance and availability of our network to internal stakeholders and Dealers

  • Use data and analytics to identify and prioritize initiatives that improve the experience for store customers and store employees

What you bring

  • 10+ years of relevant networking and cybersecurity experience in a fast-paced environment with at least 3+ years experience defining and implementing IT systems roadmaps

  • Proven self-starter with entrepreneurial instincts and the ability to successfully balance multiple tasks and deadlines in a rapidly changing environment

  • Demonstrated change management capabilities, including communication, enablement, and stakeholder management

  • Experience in a mission-critical operations management role

  • Excellent written and oral communication and interpersonal, including ability to develop effective cross-organizational and vendor relationships

  • Top candidates will be curious, customer-focused, and have the demonstrated ability to formulate data-driven decisions that lead to results

  • One or more certifications in networking and/or cybersecurity is preferred

  • Experience with Scaled Agile Framework (SAFe) would be an asset

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

About Us

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

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