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Travelers Insurance Company Agile Product Owner in Toronto, Ontario

Who Are We?

Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Category

Technology

Target Openings

1

What Is the Opportunity?

Travelers is seeking an Agile Product Owner to lead a team to deliver capabilities/solutions in an agile way. In this position, you will act as a voice of the end-user to guide day-to-day work of a smaller scale team, focusing on achievement of defined outcomes versus defining how the work is completed.

What Will You Do?

  • Define, prioritize and ensure a ready backlog of work for a smaller scale product team, accept final product output, focusing on achievement of defined outcomes versus defining how the work is completed.

  • Effectively manage a backlog of deliverables and capabilities as well as 'test and learn'/experimentation targeted at defining/refining future deliverables, measuring performance and adjusting the overall roadmap of deliverables as needed.

  • Understand and implement team goals and strategy, ensuring alignment with circle and value stream vision; Articulate team goals and strategy effectively to key stakeholders, Circle Leads and team members.

  • Act as voice of the end-user; have a deep understanding of and respond to customer feedback ensuring needs and requirements are clearly defined; ensure team work product meets defined acceptance criteria.

  • Own team backlog, including prioritization and refinement; Make trade-off decisions to maximize value.

  • Optimize the flow of value by setting objectives and key performance indicators (KPIs) for solutions.

  • Inform and participate in business readiness; understand the impact of change, implement the approach to manage adoption and mitigate resistance.

  • Provide feedback on work-in-progress, clarify requirements and contribute to removing roadblocks or impediments; Look for opportunities for continuous team and process improvement.

  • Partner with Circle Leads and peers to effectively communicate resources required to achieve defined business outcomes.

  • Share best practices across teams to ensure alignment and consistency in ways of working within a value stream.

  • Foster an innovative, inclusive and diverse team environment, promoting positive team culture, encouraging collaboration and self-organization.

  • Perform other duties as assigned.

What Will Our Ideal Candidate Have?

  • Bachelor’s degree preferred.

  • Two years of experience in Agile product management preferred.

  • Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment. Infuse Agile principles, practices and methodologies to achieve team success.

  • Product Mindset: Focus on defining a product value proposition that aligns with and supports the circle/value stream objectives and which is the north star for the team.

  • Influence: Ability to influence behaviors of leaders and without traditional hierarchy.

  • Servant Leadership: Foster an environment where individuals thrive as empowered and equal members of a team.

  • Communication: Ability to communicate thoughts, concepts, practices effectively at all levels, adjusting as needed to a target audience.

  • Collaboration: Expertise working with others in a cross-functional multi-team environment.

  • Continuous Improvement: Demonstrate a commitment to continually improve, share learning with others and encourage team development.

What is a Must Have?

  • Two years of work experience in related field required.

What Is in It for You?

  • Health Insurance: Employees and their eligible family members – including spouses, partners, and children – are eligible for coverage from the first day of employment.

  • Retirement: Travelers provides a core contribution of 3% of your total eligible earnings to your Deferred Profit Sharing Plan (“DPSP”). Travelers also matches your savings plan contribution dollar-for-dollar up to 5% of base pay.

  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off (“PTO”) annually, plus the opportunity to purchase additional days to allow for up to a total of 36 PTO days per year. You will also receive twelve paid company Holidays.

  • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.

  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Equal Employment Opportunity Statement

Travelers is an equal opportunity employer. We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.

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