Our Ability Jobs

Your Moneris Career - The Opportunity

You will be responsible for completing all Independent Business and National Account activation orders incoming from Sales. This includes host input, confirmations, special services and deployment tasks.

Location: This is a hybrid position based in our Toronto office.

Reporting Relationship : You will report to Manager, Process Improvement I Contract Term: 12 months.

Your Moneris Career - What you'll do

• Data input to all host systems relating to the activation and deployment of net-new and existing merchant orders Systems included but not limited to OMS, ACI, DMS, e-Select Plus admin tool, PAYD admin tool, AS400, Rogers Portal, Atlas 360.

• You will resolve data input deficiencies by performing some rudimentary troubleshooting based on information provided on the order.

• Resolve and complete data input for all orders that fail auto upload.

• Meeting established performance standards for both quality and productivity.

• You will provide excellent customer service to both internal and external customers (AMEX Canada).

• Actively provide regular feedback for policies and procedures and Help Outlet Solutions.

• Comply with corporate policies established by Moneris Corporation including but not limited to the HR Code of Conduct, Technology Policy & Privacy Policy

• Perform other responsibilities, as required

Your Moneris Career - What you bring

• High School Diploma

• 0-1 years of experience

• Strong written and verbal communication skills

• Ability to prioritize workload and the flexibility to manage multiple tasks

• Proficient with Microsoft Office computer programs (Word, Excel, and Outlook)

Your Moneris Career - What you get

• Comprehensive Total Rewards Program including bonuses, flexible benefits starting from day 1, and your choice of either a health spending account (HSA) or personal spending account (PSA)

• RRSP matching & defined contribution pension plan

• Learning & development programs and resources including unlimited free access to Coursera and an Educational Assistance Program

• Holistic approach to your well-being, with an Employee Assistance Program for you and your family, access to 24/7 virtual health care, wellness events and a supportive workplace culture

• A workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), mentorship, DEI learning and workshops, educational events, and various resources including an internal DEI website and newsletter

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers

Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.