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Job Information

Salesforce.com, Inc Employee Success Associate / People with disability certificate(障害者雇用) in Tokyo, Japan

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Fixed Term

Job Details

本ポジションは障害者手帳をお持ちの方が対象となります

This position is for people with disability certificate

履歴書備考欄などに、障害の区分(身体・知的・精神)、等級、障害内容の詳細や特性、選考や就業にあたって配慮が必要な事項、手帳交付日を必ずご記入いただき、手帳データも合わせて添付の上、応募ください。

仕事内容

人事シェアードサービス業務

・各種証明書の発行、およびファイリング業務

(入社後、当面は左記業務。その後習熟度合いや職場への適応状況に応じて、以下も依頼)

・社会保険業務

(入社、健康保険、退職その他社会保険業務に関わる外部委託先システムへの登録・承認作業、外部とのやり取りなど)

・福利厚生関連業務

(外部委託先システムへの登録手続き、請求書処理、捺印対応、書類作成・送付、月初データ作成など)

・社員からの問い合わせ対応

(弊社バーチャルヘルプデスクおよび管理システムを通じた問い合わせ対応)

・その他アドミニストレーション業務(他人事チームのサポートなど)

必須スキル

・事務経験、コールセンター(オペレータ)業務経験、人事関連業務経験

・日本語(ネイティブレベル)

・ご自身の障がいを受容できており、安定して働く準備が整っている

・問題解決能力

(不明な点は、自発的に社内SNSやGoogle検索で調べて、同僚に質問できる)

・基本的なパソコンスキル、ユーザとしてITに比較的強い

(MS OfficeまたはGoogle Sheetがある程度使える、各種コミュニケーションツールの使用に抵抗がない方、チャットで困らない程度のタイピングスピード)

・コミュニケーション能力

(外部とやり取りをする場合は、対面・電話におけるコミュニケーション能力必須)

・業務上、英語(読み書きが主)を使用する可能性あり

(Google翻訳などを使いながら、やり取りできればOK)

キャリアパス

当面は人事(シェアードサービス)のアドミン業務を対応頂き、習熟度合いや職場への適応状況に応じてTier 1(主に問い合わせ対応)に従事して頂く予定です。 また、本業務で得られる経験は、正社員において必要な知識・スキル・考え方につながっています。業務をする際の必要知識や事務的な側面は網羅的に経験することができ、また必要スキルも基本的な部分から身につけることができます。同僚と一緒に業務を進める中で、会社の価値観にも触れることができ、ご自身の仕事についての考え方も自己成長することができます。

Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. at http://cloud.mail.salesforce.com/accommodations-request-form

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