Pfizer Sr. Director, Process Integration and Controls Lead in Tampa, Florida
The Meetings, External Events, & Travel (MEET) Process Integration & Controls Lead is responsible for designing strategies to promote process standardization and adherence to all related policies for MEET activities within the end-to-end processes. This lead will have responsibility for managing, reporting and measuring all compliance-related activities supported by the MEET organization. This role will be responsible for ensuring that all transactions are managed to the highest compliance standards and there is proper training and documentation to support controls. The Process Lead role will oversee compliance checks for exceptions and work through any transaction issues or escalations.
This role will work closely with MEET global team, Corporate Compliance, Legal, Audit, Finance and/or business leadership. The position will lead all pre-audit qualifiers and be the lead for audits and the standard processes for these activities.
This role will manage 15-20 colleagues based in Global Business Services (GBS) Operations Hubs globally. The role will work closely with regional MEET Leads and will report directly to the Global MEET Operations Lead.
Process Integration & Controls
Responsible for designing compliant processes for all processes and controls globally and for standardizing and balancing compliance needs with operational excellence
Lead detailed review/submission of amonthly audit sampling of My Anti-Corruption Policy and Procedures (MAPP) data/submissions to ensure accuracy, and design training around opportunities
Lead a global review of data trends to identify risk areas and work closely with Legal, Compliance and Audit to solution gaps
Design process for periodic global quality reviews of standard MEET systems (Navigator, Engage, Cvent) to ensure standard controls are functioning as expected
Ensure all global transactions are properly documented in workflow system (via sampling) and ensure global standards are in place where applicable
Work with Anti-Corruption Program Office (ACPO) and Compliance to ensure MAPP transactions comply with MAPP policy and other healthcare professional policies; review control design for any enhancements and ensure proper Standard Operating Procedures (SOPs) are in place
Ensure global team manages all transactions using accurate standard operating procedures and SOX related internal control documentation
Handle any compliance related questions or transaction escalations where patterns are documented, train or change as needed (working with Audit, Compliance and Finance)
Lead all audit preparation and execution globally to ensure no risk areas are found in MEET controls
Design continued education for MEET colleagues to develop their knowledge of MEET controls throughout the process, including dedicated training and management of direct report roles
Ownership of related healthcare professional policies and needed updates to streamline and simplify
Oversight of quality assessment in all regional hubs to ensure traceability of any compliance risk areas
Ability to present to executive leadership and manage relationships with stakeholders globally
Identify and raise concern areas with operations,policy, or business adoption; develop remediationsto address any such concerns
Work with Legal and Compliance to manage approvals for exceptions and suspicious documentation
Work with Legal and Compliance on continuing MAPP standards globally and finding new efficiencies in process and controls
Raise compliance questions and challenges to Corporate Compliance and/or Audit through regular governance meetings
Lead interactions with business colleagues, Healthcare Professionals and external organizations - having knowledge of 140 country controls
People Management and Development and Financial Responsibilities
Responsible for hiring, training and global consistencies across the Process leads globally (leading a team of 15-20 colleagues)
Provide coaching and development for team members through structured processes and tools, including individual development plans and talent development
Create a team environment that drives high colleague engagement and adoption of making Pfizer a great place to work
Ensure Compliance is a priority for all MEET colleagues in the community through training,innovation sessions and compliance workshops on process and policy
Support the Internal and External audits and SOX compliance initiatives
Strong data analytics and ability to action data to create improved compliance posture
Understanding and awareness of the technology landscape that supports MEET
Audit or corporate compliance experience with monitoring and sampling
Strong written and verbal communication skills enabling effective communication with all levels of management
Ability to lead and motivate others
Ability to lead a large team managing compliance related activities
Strong accounting, analytical thinking and problem-solving skills
Ability to work under pressure and to handle several projects at once
High level of self-motivation, energy and flexibility
Proven ability to drive continuous improvement
Proven ability to maintain complete and accurate standard operating procedures and SOX related internal control documentation
Strong interpersonal and organizational skills
Management of multiple client stakeholders
Proficiency in PC skills (MS Excel, Word, PowerPoint) required
Good organizational skills to coordinate and manage multiple global priorities
Proficient written and verbal skills to enable effective communication with all levels of management
Ability to analytically review and challenge statutory financial statements to ensure completeness, accuracy, adherence to accounting standards, etc.
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
Typical Years of Experience: 15+ years (13+ years with MBA/MS) of experience in Audit, Compliance and or finance driving global controls and managing a large global compliance operations team
Minimum of bachelor's degree in Business, Finance, or a related discipline
Fluency in English is a must, additional languages preferred
Experience leading global transformational initiatives related to improving the compliance posture or operational excellence
Previous experience with Pharmaceutical companies is preferred
Experience with FCPA transactions preferred
SAP/Ariba/Leap Frog experience preferred
Demonstrated diverse leadership experiences including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact
Proven ability to lead and manage cross-functional, high-performing global teams in a fast-paced, dynamic environment
Strong stakeholder relationships in aligning on strategies and risk tolerance
Deep expertise inglobal compliance related operations team leadership and execution of global compliance related initiatives
Recognized as a leader with in-depth knowledge of compliance, audit, financial controls, and transformational strategies
Ability to engage with senior executives to influence decisions
Budgeting and financial management, incl. scenario planning and forecasting
Ability to develop strategy for continuous improvement, monitoring, and training
Ability to lead a high performing global team and create synergies with processes and controls
Project management & communications skills
Other Job Details:
Last Date to Apply for Job: June 7th, 2023
Work Location Assignment: On-Premise. Locations listed are preferred, but other site locations will be considered
The annual base salary for this position ranges from $185,800.00 to $309,600.00. In addition, this position offers an annual bonus with a target of 22.5% of the base salary and eligibility to participate in our share based long term incentive program. Benefits offered include a retirement savings plan, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans. Salary range does not apply to the Tampa, FL location.
Relocation assistance may be available based on business needs and/or eligibility.
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EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
Quality Assurance and Control
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