Job Information
National Grid Senior Program Manager - Electric Vehicle Implementation in Syracuse, New York
About us
National Grid is seeking a highly motivated Senior Program Manager to join our NY Customer Sales and Solutions department as part of our Electric Vehicle (EV) Implementation team in Upstate New York.
Join National Grid and be part of a purpose-driven, dynamic, and fun team that is making a difference in shaping the clean energy future for New York. Apply now and bring your energy and passion to help electrify transportation and reduce greenhouse gas emissions.
Job Purpose
As a Senior Program Manager, you will have the opportunity to work directly with our commercial and fleet EV program managers, contractors, and customers. Your main responsibility will be to implement and integrate a succession of new offerings in our portfolio of products and grow the customer base.
These offerings include the new Demand Charge Rebate incentive, the upcoming Load Management Technology Incentive, and supporting the development and implementation of Commercial EV Managed Charging as NYS policy evolves.
Key Accountabilities
Collaborate with commercial and fleet EV program managers, contractors, and customers to implement and integrate new offerings in our product portfolio.
Work closely with cross-functional teams to ensure successful implementation and integration of the new offerings.
Optimize processes for customer engagement, tracking, and processing of incentives for the new offerings.
Stay up to date with NYS policy changes related to commercial EV managed charging and collaborate with the Clean Transportation team in implementing these changes.
Execute implementation plans for the new offerings, ensuring they align with evolving policies to meet the needs of our customers and our company.
Collaborate with regulatory, finance, and IT teams to meet program reporting requirements in support of data for filings.
Enhance existing channel and outreach strategies and develop new ones in collaboration with sales, marketing, and other Program Managers to support the success of the new offerings.
Navigate program impacts on internal electric operations, design, and connections teams, ensuring smooth integration.
Explore innovative implementation solutions that deliver value to customers, contractors, and customer segments.
Qualifications
A degree directly related to program or product delivery.
Minimum of five years of professional experience in program management, consumer-based technical sales, account management, or project implementation.
Experience working with diverse teams and designing inclusive programs with awareness and enrollment growth objectives.
Ability to navigate complex organizations, influence outcomes, and handle multiple assignments and deadlines.
Entrepreneurial mindset with a focus on action and the ability to adapt to a rapidly changing environment.
Preferred Qualifications:
Proficiency in relevant software programs and tools such as Microsoft Office Suite (Teams, Excel, Word, PowerPoint, SharePoint), AI, and CRMs.
Strong analytical skills and the ability to make recommendations based on technical and financial information.
Knowledge or experience in electric vehicles, energy efficiency, program management, building systems, energy regulation or environmental policy, utility operations, or clean energy programs.
Responsibilities
Execute implementation plans for incentive programs driving enrollment targets while managing process, technical, financial, and IT integration aspects of the programs.
Overcome challenges and obstacles by collaborating with cross-functional teams to create a culture and platform for future growth.
Optimize processes for customer engagement, tracking, and processing of incentives.
Collaborate with regulatory, finance, and clean transportation teams to meet reporting requirements for regulatory filings.
Enhance existing and develop new channel and outreach strategies in collaboration with sales, marketing, and other Program Managers.
Navigate program impacts on internal electric operations, design, and connections teams.
Explore innovative implementation solutions that deliver value to customers, contractors, and customer segments.
More Information
Benefits:
Competitive compensation package including robust benefits and a yearly bonus.
Opportunities for employee development and growth.
Wellness programs and company-endorsed community programs.
Involvement in Employee Resource Groups (ERGs) that promote diversity, equity, and inclusion.
About us
Superpowered. Meaningful work. Human impact. A story we're proud to tell. This is what matters to us at National Grid. In a world of complexity and unanswered questions, there is one thing we're certain about: the power of our people. Join us in our goal to deliver 100% fossil-free heat to our customers by 2050!
At National Grid, every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.
#LI-Hybrid
#LI-STR1
Upstate NY Salary
$92,000 - $108,000 a year
This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.
Inclusion and Diversity is not just about race, ethnicity, gender, or sexual orientation. It is about our employees who wake up every day to serve our 20 million customers. At National Grid, we aim to create an environment where everyone is welcomed for who they are and where our differences are not only accepted but are celebrated. We understand the value that a diverse team can add to our organisation and that is why we model inclusive behaviour starting with senior leadership
National Grid uses the insights of our employees that come from all different cultures, backgrounds, and beliefs to better serve our customers and communities who are in the fore front of everything we do.
Salary is commensurate with experience and location.
National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.