Our Ability Jobs

Working Title: Workplace Service Integration and Performance Specialist

Job Class: Management Analyst 2

Agency: Human Services Dept

• Who May Apply : Open to all qualified job seekers

• Date Posted : 04/02/2024

• Closing Date : 05/28/2024

• Hiring Agency/Seniority Unit : Human Services Dept / MAPE DHS Central Office

• Division/Unit : DHS-Central Office / MS Property/Facilities Mgmt

• Work Shift : Day Shift

• Work Hours : 8:00am - 4:30pm

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $24.20 - $35.13 / hourly; $50,529 - $73,351 / annually

• Job Class Option : Facility Planning

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Nonexempt

• Telework Eligible : No

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment.

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

* This is an in-person position to start with the possibility of Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) in the future. *

This position is responsible for providing analysis and support for the Department of Human Services’ (DHS) physical security, facilities, hybrid technology integration, and parking and transportation operations. This position will primarily focus on creating and maintaining project, process, and data analysis tools to evaluate performance of the overall security, facilities, hybrid technology integration, and parking and transportations projects. The incumbent is expected to also serve as backup for the Physical Security Coordinator and/or Facilities Management Coordinator in his/her absence. This position will create and maintain communication and educational materials for internal and external customers.

Responsibilities include but may not be limited to:

• Ensure that appropriate and accurate data, analysis, and reporting are available to support physical security, facilities, hybrid technology integration, and parking and transportation operations initiatives.

• Provide outreach and direction both within DHS and to external state agencies and community partners on best practices in physical security and facilities.

• Coordinate the development and maintenance of security, facilities, hybrid technology integration, and parking and transportation operations documentation, including procedures, forms, presentations, SharePoint content, and educational/informational materials.

• Support the Workplace Enterprise Services and Strategy Manager and security and facilities teams on project management (PM), business analysis (BA), and quality assurance (QA) work as needed.

• Support all DHS parking and transportation responsibilities and duties including alternative transportation, various parking and transportation lots and leases, parking contracts, and the DHS building-to-building shuttle.

• Sustain and build on data management/analysis, communication, and business and project management expertise.

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.

One (1) year professional Facilities Management, Property Management or Technology Management experience.

OR

Three (3) years advanced technical or paraprofessional experience in facilities, customer service, or technology installation and management.

OR

Bachelor’s degree in a related field and two (2) years advanced technical or paraprofessional experience in facilities, customer service, or technology installation and management.

Experience must clearly demonstrate:

• Experience with security, facilities, hybrid technology integration, or parking and transportation operations.

• Experience with accurate data, analysis, and reporting.

• Experience supporting project management tasks like workspace consolidation or service improvements.

• Written and verbal communication skills to successfully work with a wide range of professions and customers from diverse backgrounds and experiences.

• Work with attention to detail.

Preferred Qualifications

• Experience with audio visual installations and maintenance or production

• Experience with process improvement and project management tools.

• Variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

REFERENCE/BACKGROUND CHECKS – DHS will conduct reference checks to verify job-related credentials and a criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.