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State of Minnesota Senior Systems Business Analyst - Information Technology Specialist 5 in St. Paul, Minnesota

Working Title: Senior Systems Business Analyst

Job Class: Information Technology Specialist 5

Agency: Housing Finance Agency

  • Job ID : 78353

  • Location : St. Paul

  • Telework Eligible : Yes, with intermittent trips to the office and other work locations. Teleworking employees are required to live in Minnesota or in a state bordering Minnesota.

  • Full/Part Time : Full-Time

  • Regular/Temporary : Unlimited

  • Who May Apply : Open to all qualified job seekers

  • Date Posted : 07/11/2024

  • Closing Date : 07/24/2024

  • Hiring Agency/Seniority Unit : Housing Finance Agency / Housing Finance-MAPE

  • Division/Unit : Human Resources Processing / BTS - Project Management

  • Work Shift/Work Hours : Day Shift

  • Days of Work : Monday - Friday

  • Travel Required : No

  • Salary Range: $39.14 - $66.92 / hourly; $81,724 - $139,728 / annually

  • Classified Status : Classified

  • Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

  • FLSA Status : Exempt - Professional

  • Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Minnesota Housing is hiring! We’re a mission-focused financial institution looking for a Senior Systems Business Analyst position who will perform business analysis functions using a set of tasks and techniques to successfully act as a liaison among stakeholders to understand the structure, policies and operations of an organization and to be able to recommend solutions that enable projects to be successful and goals to be met. This includes participating in requirements gathering sessions to analyze, define and document business processes, software requirements, data management systems and development of specifications for technology initiatives. This position offers a unique opportunity to lead business analysis on impactful initiatives, influence strategic decisions and work with cross-functional teams to innovate and achieve excellence.

Essential Job Duties

  • Perform the business analysis activities, tasks and techniques used to work as a liaison among stakeholders to understand the structure, policies, and operations of an organization, and to recommend solutions to enable the organization to achieve its goals.

  • Analyze and synthesize information provided by many people who interact with the business (customers, staff, IT, executives, etc.).

  • Provide Business Analysis Planning and Monitoring to plan and determine which activities are necessary to complete the business analysis effort for the project.

  • Provide Requirements Analysis to progressively prioritize and elaborate requirements to enable the project team to implement a solution that fulfills the needs of the organization and stakeholders.

  • Provide peer review analysis leadership and mentoring (includes but is not limited to feedback, guidance, oversight and direction).

  • Provide Solution Assessment and Validation to assess proposed solutions to determine feasibility and best fits for gathered requirements – identifying and documenting gaps and shortcomings.

  • Identify possible areas of concern around system problems and opportunities for re-engineering and redesigning systems and services.Recommend process improvements.

  • Perform other duties as assigned.

Minimum Qualifications

To be qualified for and considered for this position, applicants must meet all of the minimum qualifications listed below. Ensure that your resume contains descriptions of your work experiences sufficient for comparison against the requirements stated below and indicate the beginning and ending month and year for each job held.

Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.

  • Five (5) years of experience as a technology systems business analyst. A Bachelor’s degree in Information Technology, Computer Science or Information Security may substitute for 12 months of experience – or – a Master’s degree in the listed fields may substitute for 18 months of experience.

  • Experience with System Development Life Cycle (SDLC) processes and project management methodologies such as Waterfall, Scrum or Agile.

  • Ability to manage requirements by creating design specifications and other documentation such as business process modeling, use cases, user stories, functional decompositions, and other modeling types.

  • Ability to communicate clearly and to present complex information in a comprehensive style by using effective verbal, written or visual diagrams to facilitate a mutual understanding between multiple parties.

  • Customer service skills that include active listening, empathy, and problem-solving.

  • Cultural competency as demonstrated by skills for communication and interaction across cultures and awareness of one’s own world view and that different world views exist.

Preferred Qualifications

  • Experience working with vendor products, configurable products, and commercial off-the-shelf (COTS) product implementations.

  • Experience supporting Salesforce or other CRM applications.

  • Experience with Azure DevOps (ADO).

  • Ability to provide effective mentorship and coaching to team members.

  • Support a newly formed Enterprise Project Management office by analyzing, identifying and supporting continuous process improvement initiatives.

Physical Requirements

Requires moving office items such as file folders and small office tools.

Additional Requirements

This position requires successful completion of the following:

  • Reference Checks.

  • Job related background checks.

  • Conflict of Interest Disclosure.


Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.