Our Ability Jobs

Working Title: Operations Policy Administrator

Job Class: Management Analyst 4

Agency: Revenue Dept

• Job ID : 78142

• Location : St. Paul

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Limited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 07/03/2024

• Closing Date : 07/16/2024

• Hiring Agency/Seniority Unit : Revenue Dept / Revenue (inc Assessors)-MAPE

• Division/Unit : Commissioner's Office / Commissioner's Off Admin Staff

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $32.99 - $48.93 / hourly; $68,883 - $102,165 / annually

• Classified Status : Unclassified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• End Date : (Required for Limited Positions)

• FLSA Status : Exempt - Administrative

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : No

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This is a Temporary Unclassified position anticipated to last up to 1 year.

This posting may be used to fill multiple vacancies.

Are you a skilled communicator with strong facilitation and project management skills with the desire to innovate and improve upon policies, procedures, and processes within state government operations? The Department of Revenue is looking to expand the Operations Policy Team, this team works proactively create, review, and update our administrative policies and procedures. These positions will have the opportunity to lead change and improve the employee experience across the organization.

Operations Policy Team members will coordinate the activities of the Revenue Policies Plus program overseeing the development and implementation of new and existing state and agency operation policies, practices, and procedures; developing implementation plans for state and agency operation policies, practices, and procedures including scope, communication plan, schedule, and resources to document critical business operations within the agency and ensure timely implementation and communication; and leading the facilitation, development, and documentation of new and existing critical process and procedures to ensure key functions of the agency can be maintained.

As an employee at the Department of Revenue, you’ll join a group of professionals who strive to be innovative, collaborative, and results-driven by thinking big, having fun, and promoting the common good. We are committed to an inclusive work environment that values each employee and works to continually address the needs of the communities we serve. This position provides a flexible work schedule with hybrid telework options available.

Telework is available and negotiated at the time of hire. There may be periodic in office requirements as directed by management. The employee will be required to complete a telework agreement.

Teleworking employees are required to live in Minnesota or in a state bordering Minnesota.

Minimum Qualifications

· Three years of advanced-level professional analysis experience that includes knowledge of organizational administrative procedures policy, services, and systems.*

· Strong teamwork skills, including willingness and ability to consult with subject matter experts from operational teams within the organization

· Strong project management or facilitation skills

*Bachelor's degree in a related field as determined by the agency may substitute as one (1) year of professional experience, a Master's degree may substitute as eighteen (18) months of professional experience.

Applicants who meet the above experience requirements will be further evaluated based on the following:

• Exceptional written and oral communication skills to effectively develop and present on operational policies and procedures

• Ability to prepare comprehensive reports, policies, and procedures

• Ability to identify, evaluate, negotiate, and resolve critical management issues

Preferred Qualifications

· Experience leading organization-wide operational planning efforts and establishing process timelines and deliverables

· Excellent interpersonal skills and ability to build collaborative relationships and to influence/negotiate positive outcomes with internal and external partners

· Demonstrated experience leading and managing change

· Desire and ability to innovate and improve upon processes, with experience leading organization-wide operational planning efforts and establishing process timelines and deliverables.

· Ability to foster a diverse and inclusive workplace and work with individuals from all background, with the experience of creating a work environment where differences are valued, encouraged, and supported

· Experience juggling multiple projects with fluctuating deadlines while maintaining meticulous attention to detail.

· Experience exhibiting judgment on complex and ambiguous issues, fostering collaboration among leaders, teams, and stakeholders.

Physical Requirements

Requires occasional moving of articles such as boxes, accounting records, laptop computer, and portable printer.

Additional Requirements

Prior to an offer of employment, a background check will be conducted. This will include, but is not limited to checking degrees and licensures, criminal history, and tax filing and payment history. All individual income tax filing and payment obligations must be current prior to interviewing for this position.

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.