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Working Title: Office & Administrative Specialist

Job Class: Office and Administrative Specialist

Agency: Revenue Department

• Job ID : 81982

• Location : St. Paul

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Seasonal

• Who May Apply : This vacancy is open for all qualified job seekers.

• Date Posted : 11/25/2024

• Closing Date : 12/05/2024

• Hiring Agency/Seniority Unit : Revenue Department / Revenue (Inc Assessors)-AFSCME

• Division/Unit : Tax Operations Division / Tax Ops-Demographics

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $20.02 - $25.03 / hourly; $41,801 - $52,262 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 206 - Clerical/AFSCME

• Work Area : Tax Operations Division- Demographics

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This posting may be used to fill multiple vacancies.

These seasonal positions are anticipated to start mid- February 2025 and are anticipated to go through September 2025.

This position exists to provide and ensure the agency has the most current and accurate information to carry out the agency mission in regards to issuing refunds, tax orders, collection activities, and various other activities. Main duties include using various software programs to research and locate current demographic information for taxpayers and other government debtors for returned mail received at the Department of Revenue. More specifically, updating and/or correcting demographical information (names, addresses, social security numbers) for individual income tax returns, property tax refund returns, military and political campaign returns. The work of this position assists in meeting Division goals, supports the Agency's strategic plan, and best serves the public.

NOTE: Current State of Minnesota employees may not be considered for these positions if the appointment will require compensation at overtime rates, unless they resign from their current position.

Minimum Qualifications

• Data entry sufficient to perform tasks with speed and accuracy to update taxpayer information, respond to e-mail requests, and write comments on customer records.

• English sufficient to read, understand, and write clear comments on customer records, understand, and apply procedures to resolve work items.

• English sufficient to spot difference among information presented when conducting research for work items, such as names, SSNs, and address variations.

Preferred Qualifications

• Experience working with GenTax

• Experience using Microsoft Office products

• Ability to do research using a variety of software programs and the Internet

• Clerical experience

• Critical thinking and problem solving skills

Physical Requirements

Requires occasionally lifting and/or carrying such articles as correspondence or laptop computer. Although this job is defined as sedentary, a certain amount of walking and standing is necessary in carrying out job duties.

Additional Requirements

Prior to an offer of employment, a background check will be conducted. This will include, but is not limited to checking degrees and licensures, criminal history, and tax filing and payment history. All individual income tax filing and payment obligations must be current prior to interviewing for this position.

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.