Our Ability Jobs

Working Title: Network Supervisor

Job Class: Systems Supervisor

Agency: Minnesota IT Services

• Who May Apply : Open to all qualified job seekers

• Date Posted : 11/20/2023

• Closing Date : 12/01/2023

• Hiring Agency/Seniority Unit : Minnesota IT Services

• Division/Unit : Enterprise / Network Supervisors

• Work Shift/Work Hours : Day

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $37.81 - $64.89 / hourly; $78,947 - $135,490 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 216 - Middle Management Association/MMA

• FLSA Status : Exempt - Executive

• Telework Eligible : Yes #LI-Hybrid

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Join the 2,500+ professionals of Minnesota IT Services (https://mn.gov/mnit/) (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of the Enterprise Services team, which delivers a full suite of services to state agencies, boards, councils, and commissions, and many central services to local government partners.

As the Network Supervisor you will supervise and support the MNIT State of Minnesota Network team, ensuring that they can effectively and efficiently provision and manage the network enabling daily Intranet and internet operations and internal system operations. In addition to performing supervisory responsibilities, you will also ensure:

• System performance goals, and service level agreements are established and met providing network services stability and high availability.

• Software and hardware are maintained at an appropriate level.

• New systems are evaluated and implemented as appropriate.

• Personnel skills are developed to meet present and future Voice Applications needs.

• Manage network application activities and make work assignments within unit to meet customer timelines and expectation.

• Advise Network and Telecom Manager so that budgets are prepared and executed with division requirements.

• Be a resource for internal and external customers to bring question or concerns regarding voice services.

This position is currently eligible for full-time telework:

• Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.

• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume:

Position requires a minimum of four (4) years of experience supporting network technologies.

Experience must include:

• Two (2) years of lead work or supervisory experience.

• Design, installation, maintenance, diagnosis and operation of network technologies.

• Cisco hardware and software expereince.

• Routing protocols such as BGP, OSPF and MPLS.

• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.

• Customer service skills that include active listening, empathy, and problem-solving.

Preferred Qualifications

• Experience with VPN technologies.

• Experience with service level agreements.

• Ability to establish and maintain effective relationships with upper management, customers, peers, and with subordinates.

• Ability to coach and motivate technical staff.

• Ability to effectively plan, organize, schedule, and implement major network projects and develop process for their ongoing support activities.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)

• Criminal History Check

• Reference Check

• Social Security and Address Verification

• Education Verification

• CJIS Background Check

• Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas. All applicants must be legally authorized to work in the United States.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.