Our Ability Jobs

Working Title: M365 Identity Supervisor

Job Class: Systems Supervisor

Agency: Minnesota IT Services

• Job ID : 77858

• Location : St. Paul

• Telework Eligible : Yes #LI-Hybrid

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 06/27/2024

• Closing Date : 07/10/2024

• Hiring Agency/Seniority Unit : Minnesota IT Services

• Division/Unit : Office of Enterprise Tech / M365 EUCC Operations

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $39.89 - $68.46 / hourly; $83,290 - $142,944 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 216 - Middle Management Association (MMA)

• FLSA Status : Exempt - Executive

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,600+ professionals of Minnesota IT Services (https://mn.gov/mnit/) (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of the Enterprise Services team, which delivers a full suite of services to state agencies, boards, councils, and commissions, and many central services to local government partners.

The M365 Identity Supervisor will provide IT Software as a Service leadership and support to Minnesota IT Services (MNIT) customers by managing the strategic direction of the department's M365 Identity team which includes M365 Services such as Azure/Entra ID, Hybrid Identity, Azure B2B and cloud tenant integrations. This includes responsibility for ensuring that appropriate policies, standards, and procedures are established and communicated, and that adequate protection and accessibility exist for the information/data resources within MNIT.

In this role, the M365 Identity Supervisor will provide technology leadership in the design, development, security, and operation of Identity environments for MNIT and will be responsible for organization, implementation, administration, and maintenance of MNIT's Identity environments and related functional operational strategies.

This position is currently eligible for full-time telework:

• Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.

• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume:

Position requires a minimum of four (4) years of professional IT experience.

Experience must include:

• Two (2) years of lead work or supervisory experience.

• Experience working with public cloud providers, such as Azure and AWS.

• Advanced knowledge of M365 Identity services, Hybrid Identity, Entra ID, Active Directory related M365 toolsets.

• Expert knowledge of and experience with Microsoft cloud-based services, vendor/customer incident management practices.

• Skills in developing and writing technical standards, procedures, and user documentation.

• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.

• Customer service skills that include active listening, empathy, and problem-solving.

Preferred Qualifications

• Experience with Microsoft PowerShell scripting.

• Experience with DevOps, GitHub, or Microsoft Planner.

• Knowledge of ITIL framework, best practices, and standards.

• Knowledge of governmental systems, statutes, and rules relevant to a variety of information technology areas of responsibility.

• Experience with budget planning and management.

• Experience developing service roadmaps and workplans.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)

• Criminal History Check

• Reference Check

• Social Security and Address Verification

• Education Verification

• CJIS Background Check

• Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.