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Working Title: IT Senior Quality Analyst/Tester

Job Class: Information Technology Specialist 5

Agency: Minnesota IT Services

• Job ID : 80697

• Location : St. Paul

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Limited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 10/23/2024

• Closing Date : 10/29/2024

• Hiring Agency/Seniority Unit : Minnesota IT Services

• Division/Unit : Department of Human Services / IT Quality Assurance

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $39.14 - $66.92 / hourly; $81,724 - $139,728 / annually

• Job Class Option : Info Tech Quality Assurance

• Classified Status : Unclassified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Exempt - Professional

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : No

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,600+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at Minnesota’s largest state agency, the Department of Human Services (DHS). The MNIT DHS team supports complex and varied technical needs, including systems that provide health care coverage, deliver child protection and welfare services, and provide support for Minnesotans with special needs including mental illness, chemical dependencies, and physical or developmental disabilities.

As an IT Senior Quality Assurance Analyst, you will play a key role in ensuring the reliability and performance of our software systems. You'll leverage your expertise in software testing, quality assurance, and quality control to elevate the integrity of both the application’s code and its overall functionality. Beyond testing outcomes, you’ll influence the quality of the code itself, applying best practices and advanced testing methodologies. As a QA Program Lead over our portfolio of projects, you'll mentor and train junior team members, manage QA activities, and maintain essential quality control documentation for audits.

In addition, you will be responsible for resource assignments, based on the project priority, participate in meetings where you may need to proactively advocate for our QA team. You will need to work collaboratively with the Development, Business Analyst and Release teams daily, negotiating timelines, depth and breadth of testing, the availability of environments and managing the testing activity calendar. Must be able to actively communicate with Supervisors and upper-level management providing necessary updates during critical and non-critical times.

If you're passionate about delivering high-quality software and fostering innovation, this role is a great opportunity to make an impact!

This position is currently eligible for full-time telework:

• Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.

• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.

Additional position details:

• This position is temporary and includes full state fringe benefits; the position is anticipated to last up to two (2) years and may be extended.

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume. Resume tips here. (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) :

This position requires a minimum of five (5) years of IT quality assurance experience at the program level.

Experience must also include:

• Coordinating multiple resources, assignments, testing activities, and timelines for a large portfolio of initiatives with critical business deadlines.

• Providing IT quality assurance project estimations (hours and duration).

• Demonstrated proficiency with quality testing and tracking tools such as IBM Engineering Lifecycle Management (ELM) or similar.

• Ability to design reports by extracting and manipulating data using Microsoft Excel, Power BI, or ELM to provide status updates, visual content for meeting artifacts, and written communications.

• Demonstrated ability to provide strong leadership, guidance, and mentorship to QA teams while driving quality initiatives, leveraging advanced technical expertise in software testing tools and methodologies to solve complex issues, and adapting quickly to evolving technologies and project requirements in a dynamic work environment.

• Excellent communication skills as an advocate for QA and for collaboration with management, cross-functional teams, and mentoring junior team members.

• Customer service skills that include active listening, empathy, and problem-solving.

A master’s degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor’s degree substitutes for two (2) years, OR an IT related associate’s degree substitutes for one (1) year.

Preferred Qualifications

• 10+ years of experience in software testing and quality assurance with an emphasis on large, complex systems.

• Advanced knowledge of CMS testing, security testing, and mobile application testing.

• Demonstrated proficiency with IBM Engineering Lifecycle Management (ELM) for quality testing and tracking.

• Demonstrated ability to drive continuous improvement and influence quality strategies across teams and departments.

• Experience with Minnesota Eligibility Technology System (METS) and State Medical Review Team (SMRT).

• Experience with Curam HealthCare solutions within the Minnesota Department of Human Services.

• Experience in manual testing and experience in automated testing with the ability to execute test scripts for system and regression testing, as well as analyze and report overall test statuses and results.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)

• Criminal History Check

• Reference Check

• Social Security and Address Verification

• Education Verification

• Other legally required checks

Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.