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State of Minnesota IT Business Analyst - ITS3 in St. Paul, Minnesota

Working Title: IT Business Analyst

Job Class: Information Technology Specialist 3

Agency: Minnesota IT Services

  • Job ID : 77831

  • Location : St. Paul

  • Telework Eligible : Yes #LI-Hybrid

  • Full/Part Time : Full-Time

  • Regular/Temporary : Unlimited

  • Who May Apply : Open to all qualified job seekers

  • Date Posted : 06/28/2024

  • Closing Date : 07/11/2024

  • Hiring Agency/Seniority Unit : Minnesota IT Services

  • Division/Unit : Minnesota Department of Employment and Economic Development

  • Work Shift/Work Hours : Day Shift

  • Days of Work : Monday - Friday

  • Travel Required : No

  • Salary Range: $31.47 - $51.73 / hourly; $65,709 - $108,012 / annually

  • Job Class Option : Business Analyst

  • Classified Status : Classified

  • Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

  • FLSA Status : Nonexempt

  • Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,600+ professionals of Minnesota IT Services (https://mn.gov/mnit/) (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Department of Employment and Economic Development (DEED). The MNIT DEED team provides technical support to help improve employment conditions in Minnesota. The team supports work that improves workforce and community development, increases business recruitment, and helps Minnesota small businesses to expand into international trade.

Come join Minnesota Information Technology (MNIT) partnering with the Minnesota Department of Employment and Economic Development (DEED) to implement DEED’s new Paid Family Medical Leave (PFML) Program. This position will work with other IT and DEED agency professionals as well as vendors, to help shape and develop a world class system to be used by the residents of Minnesota.

The Business Analysts selected for this position will perform business analysis functions using a set of tasks and techniques to successfully act as a liaison among stakeholders to understand the structure, policies, and operations of the organization and to be able to recommend solutions that enable projects to be successful and goals to be met. In this position you will participate in requirements gathering sessions to analyze, define and document business processes, software requirements, data management systems and development of specifications for technology initiatives.

As the Business Analyst, you will work as a liaison between IT and business representatives, analyzing business activities and presenting the findings for analysis of solutions to purchase, implement, or develop within the department. You will work with development team members by collaborating on the development, testing, deployment, and adoption of solutions. You will also communicate and consult with system user populations concerning system changes and implementation planning for changes and releases.

The incumbent will participate in and practice: Business Analysis Planning and Monitoring; Elicitation; Requirements Management and Communication; Enterprise Analysis; Requirements Analysis; and Solution Assessment and Validation using industry best practices for, and generally accepted standards outlined in the Business Analysis Body of Knowledge (BABOK) (or equivalent industry standards and best practices) and by MNIT.

This position is currently eligible for full-time telework:

  • Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.

  • Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume:

This position requires a minimum of three (3) years of experience in performing IT business analysis functions.

Experience must include:

  • Experience working on a high functioning Agile team.

  • Experience eliciting and managing business requirements.

  • Experience working as a business analyst writing documentation and system specifications.

  • Experience communicating orally and in writing and ability to make effective use of diagrams.

  • Ability to deliver effective verbal or written messages that facilitate a mutual understanding between all parties.

  • Customer service skills that include active listening, empathy, and problem-solving.

*A master’s degree in Information Technology or a related field substitutes for three (3) years of experience, OR a related bachelor’s degree substitutes for two (2) years, OR a related associate’s degree substitutes for one (1) year.

Preferred Qualifications

  • Proven ability to collaborate and work effectively as part of an Agile team.

  • Experience with gathering requirements to benefit system builds and writing detailed user stories.

  • Experience working with vendor products, configurable products, and commercial-off-the-shelf (COTS) products from design through implementation.

  • Knowledge or experience using the Microsoft Suite of tools, SQL, Power BI, and Excel to manage and summarize data.

  • Knowledge of and / or experience with Power Apps, AWS, Microsoft Azure, and Azure Services (e.g., cloud technologies, managed databases, API Manager).

  • Communication skills in translating technical and system information for non-technical stakeholders.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

  • SEMA4 Records Check (applies to current and past state employees only)

  • Criminal History Check

  • Reference Check

  • Social Security and Address Verification

  • Education Verification

  • Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.

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