Our Ability Jobs

Working Title: IT Advanced Business Analyst - Workforce Development Lead

Job Class: Information Technology Specialist 4

Agency: Minnesota IT Services

• Job ID : 77680

• Location : St. Paul

• Telework Eligible : Yes #LI-Hybrid

• Full/Part Time : Full-Time

• Regular/Temporary : Limited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 06/15/2024

• Closing Date : 06/24/2024

• Hiring Agency/Seniority Unit : Minnesota IT Services

• Division/Unit : Minnesota Department of Employment and Economic Development

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $34.95 - $57.65 / hourly; $72,975 - $120,373 / annually

• Job Class Option : Business Analyst

• Classified Status : Unclassified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• End Date : 06/14/2027

• FLSA Status : Exempt - Administrative

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : No

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,600+ professionals of Minnesota IT Services (https://mn.gov/mnit/) (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Department of Employment and Economic Development (DEED). The MNIT DEED team provides technical support to help improve employment conditions in Minnesota. The team supports work that improves workforce and community development, increases business recruitment, and helps Minnesota small businesses to expand into international trade.

Come join Minnesota IT Services (MNIT) partnering with the Minnesota Department of Employment and Economic Development (DEED) to work on DEED’s Workforce Development Systems. This posting will hire an individual who will work together, along with other IT professionals and DEED agency professionals, to modernize DEED's Workforce Development Systems and digital services; making them more functional and easier for our customers to navigate.

This position will perform business analysis functions using a set of tasks and techniques to successfully act as a liaison among stakeholders to help clarify and understand the structure, policies, operations, and to recommend solutions that enable projects to be successful and goals to be met. Your position includes participating in and leading requirements gathering sessions to analyze, define and document business processes, software requirements, data management systems and development of specifications for technology initiatives.

The Advanced/Lead Business Analyst will work as a liaison between the Business Product Owner, IT staff, and agency business subject matter experts in order to capture requirements and functional specifications. Much of your time will be spent guiding, consulting, and collaborating to document and validate requirements and understand business processes and translate them into configured, procured, and developed functionality.

The Advanced/Lead Business Analyst will work closely with the leadership team to coordinate and lead work by project team members with various skill sets and technical disciplines ranging across all supported services, technologies, and work units. In addition, this position may involve mentoring and coaching less experienced business analysts.

The incumbent will get to participate in and practice: Business Analysis Planning and Monitoring; Elicitation; Requirements Management and Communication; Enterprise Analysis; Requirements Analysis; and Solution Assessment and Validation using industry best practices for generally accepted standards outlined in the Business Analysis Body of Knowledge (BABOK), or equivalent industry standards and best practices, and by MNIT.

This position is currently eligible for full-time telework:

• Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.

• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.

*This position is temporary and includes full state fringe benefits; it is anticipated to last for up to three (3) years.

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume:

This position requires a minimum of four (4) years of experience in performing IT business analysis functions.

Experience must include:

• Experience mentoring and coaching less experienced business analysts.

• Experience eliciting and managing business requirements.

• Experience working as a business analyst writing system specifications.

• Experience communicating complex subjects in written documentation for system specifications.

• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.

• Customer service skills that include active listening, empathy, and problem-solving.

A master’s degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor’s degree substitutes for two (2) years, OR an IT related associate’s degree substitutes for one (1) year.

Preferred Qualifications

• Ability to collaborate and work effectively as part of an Agile team.

• Ability to collaborate and work as part of a team, to resolve conflict, motivate, and influence decision-making.

• Experience working with vendor products, configurable products, commercial off-the-shelf (COTS) and/or Software as a Service (SaaS) product implementations.

• Ability to communicate clearly, present complex information to users in a comprehensive style both in text and visually.

• Experience with APIs (e.g., creating, testing, publishing, managing, monitoring, and securing).

• Knowledge of and/or experience with Microsoft Azure and Azure Services (e.g., cloud technologies, managed databases, API Manager).

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)

• Criminal History Check

• Reference Check

• Social Security and Address Verification

• Education Verification

• Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.