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State of Minnesota Home and Community-Based Services (HCBS) Unit Manager / Human Services Manager 2 in St. Paul, Minnesota

Working Title: Home and Community-Based Services (HCBS) Unit Manager

Job Class: Human Services Manager 2

Agency: Human Services Dept

  • Job ID : 76740

  • Location : St. Paul

  • Telework Eligible : Yes

  • Full/Part Time : Full-Time

  • Regular/Temporary : Unlimited

  • Who May Apply : Open to all qualified job seekers

  • Date Posted : 05/15/2024

  • Closing Date : 06/04/2024

  • Hiring Agency/Seniority Unit : Human Services Dept / DHS Manager

  • Division/Unit : Department of Human Services / Office of Inspector General (OIG) LS Assistant Dir

  • Work Shift/Work Hours : Day Shift / 8:00 a.m. - 4:30 p.m.

  • Days of Work : Monday - Friday

  • Travel Required : Yes

  • Salary Range: $41.51 - $59.72 / hourly; $86,672 - $124,695 / annually

  • Classified Status : Classified

  • Bargaining Unit/Union : 220 - Manager/Unrep

  • FLSA Status : Exempt - Executive

  • Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

*This position has a flexible work arrangement that may allow for Telework or a mixture of working in our office and Telework.

*Approximately 5% travel for stakeholder engagement and supervisory site visits.

The Home and Community-Based Services (HCBS) Unit Manager is responsible for overseeing all functions of the Licensing Division’s HCBS Units, including directly supervising the supervisors of these units. The incumbent ensures that the division adheres to relevant statutes and rules governing the licensing of home and community-based services providers under the Human Services Licensing Act (MN Statutes, Chapter 245A) and Home and Community-Based Services Standards (MN Statutes, Chapter 245D), and the incumbent is recognized as a subject matter expert in laws and rules relating to licensing functions, maltreatment of children and vulnerable adults, background studies, data practices, and related due processes.

Responsibilities also include but are not limited to:

· Participates with the Deputy Inspector General, assistant director, and the management team in the planning and development of new initiatives, including legislation, rule development, and other projects vital to the success of the division in fulfilling its duties and meeting its overall mission, goals, and objectives.

· Assist the Deputy Inspector General and assistant director in identifying and developing legislative initiatives related to HCBS.

· Oversees the development and implementation of policies, procedures, forms, and referral systems of the HCBS licensing unit in monitoring high-risk providers related to program integrity and fraud.

· Maintains contemporaneous knowledge of division and unit protocols, policies, and procedures.

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

Demonstrated leadership experience*

*Leadership experience can include:

· Experience as a supervisor, lead worker, team lead, project lead;

· Completion of a State of Minnesota leadership program (e.g. ELI, L4);

· A paid/unpaid position leading a program or chairing a committee (e.g. ERG) - experience must include:

o 1+ year of experience identifying issues, goals and strategic actions.

o 100+ hours per year time commitment.


Five (5) years of work experience in managing home and community-based services program development or operations.

Experience must demonstrate the following:

· Knowledge in prevailing philosophies, trends, and methods of service delivery used in home and community-based services.

· Ensure licensing functions are in compliance with applicable laws.

· Demonstrated skills and abilities in working with service providers.

· Assist in the development and drafting of legislation or policies.

Preferred Qualifications

· The incumbent must have a general knowledge of the following requirements sufficient to make appropriate referrals and to comply with division protocol:

o Minnesota Statutes, Chapter 13 (Minnesota Government Data Practices Act)

o Minnesota Statutes, Chapter 245A (Human Services Licensing Act)

o Minnesota Statutes, Chapter 245D (Home and Community-Based Services Standards)

o Minnesota Statutes, Chapter 260E (Maltreatment of Minors Act)

o Minnesota Statutes, section 626.557 (Vulnerable Adults Act)

o All applicable Minnesota rules and statutes pertaining to licensure by the Department of Human Services and Minnesota Department of Health

· Knowledge of Public Employment Labor Relations Act (MN Statutes, Chapter 179A) supervisory duties as well as union contracts.

· Demonstrated skills and abilities in the development of laws, rules, and/or regulations.

· Interpret state and federal laws, rules, and regulations.

· Ability to generate or recognize original ideas and approaches, to work with others, to analyze and operationalize ideas and approaches in order to promote the division’s mission, goals, and objectives.

· Knowledge of supervisory theories and practices.

· Leadership skills and ability to motivate staff to perform their job duties.

· Knowledge of and proficiency in managing employee performance within the parameters of collective bargaining agreements.

· Train licensing staff in the principles, practices, and/or procedures of licensure.

· Ability to perform in a professional manner consistent with standards appropriate for employees representing the State of Minnesota.

· Human relations skills sufficient to relate effectively to staff at all levels of the organization as well as members of the public.

· Ability to allocate, evaluate, and reallocate staff resources to accomplish the goals and objectives of the Licensing Division.

· Direct group problem solving and negotiation processes to achieve measurable results.

· Strong written and oral communication skills. Ability to provide effective presentations.

· Variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.


Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.