Our Ability Jobs

Working Title: Division Operations Support Specialist

Job Class: Management Analyst 1

Agency: Human Services Dept

• Job ID : 82129

• Location : St. Paul

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 11/26/2024

• Closing Date : 12/04/2024

• Hiring Agency/Seniority Unit : Human Services Dept / MAPE DHS Central Office

• Division/Unit : DHS-Central Office / FOD Division Operations

• Work Shift/Work Hours : Day Shift, 8:00am - 4:30pm

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $23.63 - $34.18 / hourly; $49,339 - $71,367 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

* Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) (Within Minnesota or neighboring states) and flexible hours options are available . This position is required to work onsite periodically to support division operations.*

As the Division Operations Support Specialist, you will support the Financial Operations Division’s (FOD’s) operational needs to ensure operational efficiency and coordination. The position assists the division’s Business Continuity Recovery Director and Planner to ensure the division is prepared to respond to a work disruption. It also serves as the division’s Records Retention Coordinator to ensure the division complies with agencywide records retention policies. This position is responsible for reviewing and approving access to FOD-owned applications and periodically auditing system access to prevent unauthorized access to data. Finally, this position provides general operational support and backs up the Finance System Support Specialist and the Administrative Specialist positions.

Responsibilities include but may not be limited to:

• Assist FOD’s Business Continuity Recovery Director and Planner to ensure the division is prepared to respond to a work disruption.

• Serve as the records retention coordinator for the Financial Operations Division to ensure the division complies with agencywide records retention policies.

• Provide general operational support to the division to ensure operational efficiency, coordination, inclusion, and engagement.

• Serve as FOD's Firewall Steward to ensure appropriate access is granted to select FOD applications and provide backup support for the Finance System Support Specialist.

• Provide backup support for FOD's Administrative Specialist.

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.

Two (2) years advanced administrative support, paraprofessional, or technical experience in an administrative-type role; OR Associate’s degree in Project Management, Business Continuity, or Risk Management or related field and one (1) year advanced administrative support, paraprofessional, or technical experience in an administrative-type role; OR Bachelor’s degree in Project Management, Business Continuity, or Risk Management or a related field.

Experience must include:

• Strong written and verbal communication skills sufficient to develop, write, and convey clear, easy to understand instructions and procedures.

• Ability to manage information, contacts, multiple assignments and timelines, and competing deadlines.

• Customer service skills sufficient to be able to quickly understand the customer’s problem and find a solution that meets their needs.

• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.

Preferred Qualifications

• Technical knowledge of IT application management sufficient to understand roles, identify conflicts, and audit system access.

• Knowledge of records retention best practices.

• Knowledge of business continuity and recovery best practices.

• Proficiency in information storage and collaboration applications and tools such as Microsoft OneDrive, OneNote, SharePoint, and Teams.

• Ability to work within teams that include individuals of varying levels of authority both inside and outside the department.

• Variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

REFERENCE/BACKGROUND CHECKS – DHS will conduct reference checks to verify job-related credentials and a criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.