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State of Minnesota Child Welfare Feedback and Compliance Portal Consultant / Human Services Program Representative 2 in St. Paul, Minnesota

Working Title: Child Welfare Feedback and Compliance Portal Consultant

Job Class: Human Services Program Representative 2

  • Job ID : 81766

  • Location : St. Paul

  • Telework Eligible : Yes

  • Full/Part Time : Full-Time

  • Regular/Temporary : Regular

  • Who May Apply : Open to all qualified job seekers. This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 11/21/2024. Please note that to be considered a bidder, you must be a permanent non-probationary DCYF employee in the same job classification as the position.

  • Date Posted : 11/15/2024

  • Closing Date : 12/5/2024

  • Hiring Agency/Seniority Unit : Children Youth & Families Dept / MAPE DCYF Central Office

  • Division/Unit : DCYF/ Child Safety and Permanency Administration/African American Child Well-being Unit

  • Work Shift: Day Shift

  • Work Hours : 8:00 - 4:30 pm

  • Days of Work : Monday - Friday

  • Travel Required : No

  • Salary Range: $31.92 - $47.05 / hourly; $66,648 - $98,240 / annually

  • Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

  • FLSA Status : Nonexempt

  • Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The Department of Children, Youth, and Families is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DCYF does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

In the 2023 legislative session, the Governor’s Office, Minnesota legislature, and leaders for children and families worked in partnership to pass legislation establishing the Department of Children, Youth, and Families (DCYF) to create a sustainable, public face for children’s issues in state government. This new cabinet-level agency brings together programs centered on children and families, including child care and early learning, child support, child safety and permanency, economic support and food assistance, and youth opportunity. Formerly a part of the Department of Human Services, the new Department of Children, Youth, and Families (DCYF) Agency became effective on July 1, 2024.

* Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) (Within Minnesota or neighboring states only; telework is not allowed in other states ) and flexible hours options are available .*

The Child Welfare Feedback and Compliance Portal Consultant participates in the design, development, implementation and oversight of the Minnesota African American Family Preservation and Child Welfare Disproportionality Act (MAAFPCWDA) compliance and feedback portal. This position is responsible for monitoring the portal, conducting compliance reviews/assist with compliance and quality improvement processes in collaboration with unit and division staff, counties, and other stakeholders, primarily in the areas of welfare where a child is identified as African American, or another disproportionately represented population. Responsibilities include:

  • Receive, process, review for complaints received through the feedback and compliance portal in accordance with the Minnesota African American Family Preservation and Child Welfare Disproportionality Act and assess response levels, actions and needs.

  • Participate in building organizational effectiveness capacity of the Minnesota African American Family Preservation and Child Welfare Disproportionality Act compliance process and compliance improvement and ensure strategic alignment of compliance programs with the mission, vision, goals and priorities of the Division/Administration, consistent with MAAFPCWDA.

  • Analyze data related to complaints received through the feedback and compliance portal in accordance with the Minnesota African American Family Preservation and Child Welfare Disproportionality Act and the determined response levels, actions taken and prepare internal and external summary reports.

  • Partner with other division staff to use information gained from compliance reviews to lead, collaborate, design, develop and implement models and products for statewide MAAFPCWDA compliance and compliance/quality improvement including specified training for child welfare practice and performance in Minnesota.

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.

Three (3) years of professional experience in social work and/or case management in child welfare (i.e. safety, foster care, and or adoption). Experience must demonstrate:

  • Knowledge of federal and state child welfare statutes, particularly child protection and out-of-home placement.

  • Experience in strategic planning and best practices for quality assurance programs.

  • Knowledge of qualitative and quantitative analysis sufficient to evaluate program results, and ability to apply research to program improvements.

  • Experience working with diverse communities experiencing overrepresentation and disproportionality in the child welfare system.

*A Bachelor’s degree in human services, social work, child welfare practice or a related field may substitute for 1 year of experience.

Preferred Qualifications

  • Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.

  • Master’s degree in social work, human services or related field.

  • Strong child welfare experience in county or tribal social service agency.

  • Experience participating in or leading agency child welfare initiatives and projects.

Additional Requirements

REFERENCE/BACKGROUND CHECKS – DCYF will conduct reference checks to verify job-related credentials and a criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.

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