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State of Minnesota Business Process Optimization Specialist in St. Paul, Minnesota

Working Title: Business Process Optimization Specialist

Job Class: Management Analyst 4

Agency: MN Department of Natural Resources

  • Job ID : 81917

  • Location : St. Paul

  • Telework Eligible : Yes

  • Full/Part Time : Full-Time

  • Regular/Temporary : Unlimited

  • Who May Apply : Open to all qualified job seekers

  • Date Posted : 11/22/2024

  • Closing Date : 12/12/2024

  • Hiring Agency/Seniority Unit : Department of Natural Resources

  • Division/Unit : Operations Services / OSD OP Data & Performance Mgmt

  • Work Shift/Work Hours : Shift

  • Days of Work : Monday - Friday

  • Travel Required : No

  • Salary Range: $32.99 - $48.93 / hourly

  • Classified Status : Classified

  • Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

  • FLSA Status : Exempt- Professional

  • Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The DNR is seeking to hire one (1) Business Process Optimization Specialist at the Central office in Saint Paul, MN.

This position exists to provide support to the Records Management and Data Governance programs as they work to mature DNR’s data and information management practices across the department. Document workflows necessary to accomplish business tasks related to data and information management; this will allow the department to more effectively store, retrieve, and share data, records, and documents in accordance with state and federal laws and regulatory mandates. Ensure DNR knows what data and information it has, who is responsible for it, and how it is managed. Evaluate opportunities for modernizing business processes and carry out system support as directed.

Responsibilities include but are not limited to:

  • Monitor and analyze records, data, and related information management systems with department-wide impact to improve efficiencies and mitigate related risks. This includes systems planning and governance (policies, technology, and procedures) across the DNR so that continuous improvement needs are identified and proposed strategies are developed and recommended to department leadership for implementation.

  • Lead and coordinate business process modernization through digital information system transformations, such as electronic signatures, remote authorization, and approval processes for similar electronic business tools.

  • Provide business-side administration of file management and collaboration tools on behalf of DNR by developing policies and procedures, designing, and coordinating trainings, and providing consultation and support to site owners.

This position may be eligible to telework, which is subject to change. If approved, the employee would be required to complete a telework agreement. This position may require reporting to the primary work location occasionally for meetings, training, onboarding, or as needed by supervisor.

Minimum Qualifications

  • Three (3) years of experience in the area of data practices, and electronic information management systems, sufficient to store, retrieve, and share data records, and documents in accordance with statutory and regulatory requirements.

  • A bachelor's degree in data practices, library sciences, information science, public administration, or closely related field may substitute for one (1) year of experience.

  • Knowledge of data practice policy and regulations, sufficient to ensure that appropriate procedures are being followed.

  • Skills with office technology systems, such as Microsoft Office, or similar programs, data management systems, and internet applications, to assemble, analyze, and synthesize information from data sources.

  • Interpersonal and communication skills sufficient to communicate in a highly professional manner, sufficient to write instruction manuals, policies, make recommendations to agency leadership, and inform agency staff of data information management requirements.

  • Skills in project management and administrative management, sufficient to design, plan, organize, direct, and evaluate resources.

  • Ability to review and interpret statutory language, agency policy, and best practices pertaining to information management and related security considerations.

  • Ability to plan, and create training materials, and conduct classroom training sessions.

  • Ability to organize and coordinate work activities of designated individuals located within other business units.

  • Ability to analyze, identify, develop, and interpret program requirements, sufficient to conduct policy and program audits and report program metrics.

Preferred Qualifications

  • Bachelor's degree in data practices, library sciences, information science, public administration, or closely related field.

  • Experience planning, designing, evaluating, and implementing a program and project activities at a regional or statewide scope.

  • Experience managing a records management program in a large state agency, or similar organization.

  • Knowledge library science principles, data governance, and records management.

  • Knowledge of document classification and indexing methods.

Additional Requirements

There are no driving duties required.

Applicants must have the ability to meet the physical requirements and work in the environmental conditions of the position, with or without reasonable accommodations.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

It is policy of the Department of Natural Resources that all candidates submit to a background check prior to employment. The background check may consist of the following components:

• Conflict of Interest Review

• Criminal History Check

• Education Verification

• Employment Reference / Records Check

• License / Certification Verification

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.

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