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State of Minnesota Application Support Specialist - ITS 3 in St. Paul, Minnesota

Job Summary Job Summary As an Application Support Specialist, you will be for responsible for the management, administration, coordination, planning, designing, developing, operating, maintaining, monitoring, evaluating, updating, replacing/upgrading and adding new information technology systems for Minnesota IT Services Partnering with the Department of Administration (ADMIN) specifically Admin’s Office of State Procurement (OSP) systems. This includes, ensuring the OSP applications, web server/web sites and SQL servers/SQL databases are available and performing their functions during pre-defined hours (ranging from OSP business hours to 24/7 and Real Time). This position is the first responder in resolving issues that affect performance or availability of applications, servers or systems and is ultimately responsible to work on their own, with other Minnesota IT Services staff or contracted vendors to return the affected application, server or system to an acceptable functioning status as soon as possible. Qualifications Minimum Qualifications Candidates must clearly demonstrate all of the following qualifications in their resume: Position requires a minimum of three (3) years of IT experience developing applications.​ Experience must include 3+ years of application support and development experience in: * Knowledge of relational database design such as DB2 and SQL Server * Design, development, configuration, troubleshooting and support of Commercial-off-the-Shelf (COTS), custom-built and middleware applications. * Working directly with and across multiple IT services (Application, Database, Infrastructure, Service Desk) and troubleshooting simple to moderately complex integrated application components including database, host/server, access (LDAP/AD), configuration items (CIs), application code, and network. * Experience analyzing business needs, communicating and leading meetings for collaboration with business and IT stakeholders, presenting technical options recommending solution options, providing technical design, troubleshooting technical issues, performing system analysis, working with data integrations, and delivering technical solutions. A Master’s degree in Information Technology or a related field substitutes for three years of experience, OR a related Bachelor’s degree substitutes for two years, OR a related Associate’s substitutes for one year. Successful candidate must pass past-employer reference checks and a criminal history verification It is the policy of the Minnesota IT Services that all employees submit to a background investigation prior to employment. The background check may consist of the following components: * SEMA4 Records Check (applies to current and past state employees only) * Criminal History Check * Employment Reference Check * Social Security and Address Verification * Education Verification *Minnesota IT Services will not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. Preferred Qualifications * Experience supporting accessible web applications * Experience with cloud hosting. * Knowledge and experience in project management. * Experienced in team leadership and coordination of application support and development activities including intake, assignment, and tracking of work to completion for projects and work orders. * Strong ability to work with all levels of the organization, including business and technical stakeholders. * Knowledge of MNIT’s services, standards, and policies. * Knowledge of the Department of Administration’s organizational structure, policies, standards, procedures. * Ability to easily adapt to new technology quickly, including incorporating new technologies into existing systems. * Experience with application and data development, integration and technical support using Java, Python, SQL, JavaScript, XML, Oracle PL/SQL, GIS Map Services, APIs, REST, JSON, and SOAP. * Experience creating, maintaining, and leading data integrations, new software development, enhancements, preservations, testing/QA and deployments/release. * Strong skills in self-motivation, servant leadership, team player, networking, resolving conflict, building rapport and trust, negotiating tactfully with others, and time management (independent and team). * Previous database experience with a focus on spatial data in Oracle, PostgreSQL, ArcSDE or SQL Server environments, including configuring ODBC/database client, report and application connections. Application Details Why Work For Us Minnesota IT Services offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, defined benefit pension plan, tax-deferred compensation plan (457), generous vacation and sick leave, and 11 paid holidays each year. In addition, at the management’s discretion, Minnesota IT Services offers flexible work scheduling, telework options, mentorship opportunities, employee recognition and reward programs, and paid training and development. Join Minnesota IT Services now and stay for a career! How to Apply This vacancy is open for bids and all qualified applicants simultaneously. This vacancy will be filled in accordance with applicable union contract provisions. Current employees of Minnesota IT Services who are currently in an Information Technology Specialist 3/Application position and who are eligible to bid and apply within the seven (7) day bidding period will be considered prior to filling the position via other means. Current State Employees: Please note that employment provisions (including but not limited to seniority and leave accrual) vary among the three branches of Minnesota State government. When considering a job with another branch of state government, you are highly encouraged to explore these differences. For assistance, please direct questions to your current or anticipated Human Resources office. Click "Apply" at the bottom of the page. If you have questions about applying for jobs, contact the job information line at 651-259-3637. For additional information about the application process, go tomn.gov/mmb/careers/. To be considered for any Veteran’s Status, you MUST indicate this on your application. RECENTLY SEPARATED VETERANS (RSV): Effective July 1, 2009, legislation provides that the top five RSV applicants who apply and meet the qualifications for a vacancy shall be granted an interview. To qualify, you must meet the following: 1) have separated under honorable conditions from any branch of the armed forces of the United States; 2) have served on active duty for 181 consecutive days or more or for the full period ordered to active duty or have separated by reason of disability incurred while serving on active duty; 3) be a United States citizen or resident alien; and 4) have served in active military service at any time on or after September 11, 2001, as shown on your DD-214 form. To be considered under this legislation, you must: 1) meet all Minimum Qualifications identified in this posting; 2) meet all of the above RSV criteria; and 3) submit a copy of your DD-214 form by the closing date to:MNIT.Recruitment@state.mn.us. Failure to submit your DD-214 form will affect your consideration for an interview under this legislation. CERTAIN DISABLED VETERANS: Effective August 1, 2012, legislation provides state agencies with the option to appoint certain disabled veterans on a noncompetitive basis if you: 1) meet service requirements and have a verified service-connected disability rating of at least 30%; 2) provide qualifying documentation verifying the disability; and 3) meet all Minimum Qualifications identified in this posting. To be considered under this legislation you must submit all documentation by the closing date to:MNIT.Recruitment@state.mn.us. Contact If you have questions about the position, contact Mai N. Vang at mai.vang@state.mn.us * * * AN EQUAL OPPORTUNITY EMPLOYER Minnesota IT Services is an equal opportunity, affirmative action, and veteran-friendly employer. We are committed to providing culturally responsive services to all Minnesotans. Minnesota IT Services recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply. It is the policy of Minnesota IT Services to provide reasonable accommodations to qualified candidates and employees. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us. Please indicate what assistance you need. To request an accommodation for an interview, please contact ADA.MNIT@state.mn.us. *Job Title: Application Support Specialist - ITS 3 Location: St. Paul Job ID: 45483 Regular/Temporary: Unlimited Full/Part Time: Full-Time Who May Apply: Open to all qualified job seekers Date Posted: 05/04/2021 Closing Date: 05/18/2021 Hiring Agency/Seniority Unit: Minnesota IT Services Hiring Agency: Minnesota IT Services Division/Unit: Department of Administration Work Shift: Day Shift Work Hours: Day Shift Work Shift/Work Hours: Day Shift Days of Work: Monday - Friday Travel Required: No Salary Range: $28.39 - $46.66/hourly; $59,278 - $97,426/annually Classified Status: Classified Bargaining Unit/Union: 214 - Professional/MAPE Job Class: Information Technology Specialist 3 Working Title: Application Support Specialist

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