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Federal Reserve System Communications Specialist in St. Louis, Missouri

Company

Federal Reserve Bank of St. Louis

Overview

The Do Not Pay (DNP) Program was designed to give paying Federal & State government agencies access to the critical information needed to identify, eliminate, and prevent improper payments. We are looking for a Communications Specialist to develop, edit, and maintain DNP program specific content. This includes a variety of customer-facing projects, communications, and internal documents that meet stakeholder needs and follow branding requirements. Reporting to a Manager, you will transform technical information into content that is clear and easy to understand by its intended audience.

Responsibilities

  • Develop user guides, marketing materials, presentations, technical service announcements, journals, website content, training videos, and Quick Reference Cards for DNP application users and internal stakeholders.

  • Create and edit content for agencies receiving improper payment analysis services.

  • Develop communication plans and project timelines to support program initiatives and create/revise supporting artifacts.

  • Review and edit written communications to ensure message effectiveness, clarity, grammatical accuracy, and adherence to branding and formatting standards.

  • Consult with stakeholders to understand and address communication needs.

  • Build relationships with multiple audiences to share information and collaborate on work, applying a variety of communication approaches and techniques.

  • Maintain internal dashboards and reports to track program success.

  • Lead independent project tasks to support specific program goals.

Qualifications

  • Bachelor's Degree in journalism, marketing, or related field or commensurate experience

  • 3+ years of experience in a communications field with emphasis in technical writing and editing

  • Experience leading projects and guiding communication deliverables through approval processes and presenting complex information to a variety of audiences

  • Strong project management and organizational skills - able to plan and manage multiple projects simultaneously, manage workload, and reprioritize work

  • Excellent grammar and composition, editing, and proofreading skills

  • Advanced level experience with Microsoft Office products, including Publisher. Familiarity with MS Project. Experience with Adobe (InDesign, Illustrator, Photoshop) and video editing software (Camtasia, Captivate) helpful

  • US Citizen or lawful permanent resident with three or more years of US residency

  • All Federal Reserve Bank of St. Louis employees must be fully vaccinated against COVID-19, including receiving a COVID-19 booster when eligible, unless the Bank grants an accommodation based on a medical condition or sincerely held religious belief

Total Rewards

Bring your passion and expertise, and we'll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life.

Salary: $74,000 - $85,000

In addition to competitive compensation, we offer a comprehensive benefits package that all brought together in a flexible work environment where you can truly find balance:

  • Generous paid time off

  • Tuition & Training assistance/reimbursement

  • 401(k) match & Annuity/Pension fund

  • Top-notch health care benefits

  • Child and family care leave

  • Professional development opportunities

  • And more...

Ranked as the #2 Top Workplace in the St. Louis Region in 2020, the Federal Reserve Bank of St Louis is committed to building an inclusive workplace, where employees' diversity—in age, gender, race and ethnicity, sexual orientation, gender identity or expression, disability, and cultural traditions, religion, life experiences, education and socioeconomic backgrounds—are recognized as a strength. Learn more about the Bank and its culture; check out our Careers Site.

The Federal Reserve Bank of St Louis is an Equal Opportunity Employer.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Analytical

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Privacy Notice (https://www.kansascityfed.org/documents/7797/Workday_Privacy_Notice.pdf)

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