Job Information
March of Dimes Canada Volunteer Engagement Coordinator - (FT) - Newfoundland and Labrador, NL in St. John's, Newfoundland
Volunteer Engagement Coordinator - Community Support Services
You’ll feel great about a career with March of Dimes Canada
At March of Dimes Canada, our collective work matters . As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. You’ll be joining a team made up of more than 2,000 professionals that’s dedicated to solving big challenges and creating real change for people with disabilities in communities across our country. They’re at the center of all we do, and we make a real difference in their lives every day. It matters to us because the need is urgent — and it’s growing .
More than eight million people with disabilities in Canada experience challenges like poverty, discrimination, indignity, and isolation. These are the barriers that you’ll help tear down. Together, with your vital contributions, we’ll keep moving the dial on the challenges people with disabilities face. Our work is deep and wide — and you’ll always find it deeply rewarding — which is why we pull together to make change happen. Our collective efforts are rooted in our Purpose , Vision , and Mission , which inform how we drive all our work forward:
Purpose: Champion equity. Empower ability.
Vision: An inclusive, barrier-free society for people with disabilities.
Mission: To be Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide.
Whether starting or advancing your career with us, you’ll feel great knowing that you’re:
Contributing to our important mission: creating real change for people with disabilities
Joining a leading national charity with a history of impact and a future full of possibility
Enjoying industry-leading employment incentives and benefits
Supported in your professional growth, development, and success
Included in our empathetic and supportive work culture
Learn more about why we’re a great employer at marchofdimes.ca/careers .
This Opportunity:
The Coordinator, Volunteer Engagement is responsible for the recruitment, onboarding, recognition, and retention of volunteers and students who support After Stroke programming. In this role, the coordinator will actively champion volunteer-driven activities across programs which provide personalized support to stroke survivors. Working in collaboration with community health facilities, the coordinator will work to expand the number of volunteer opportunities and ensure roles are appropriately filed to meet program goals. The coordinator will uphold best practices in screening methods and processes, maintaining accurate records, and fostering a positive and inclusive volunteer experience for all.
Department: After Stroke, Community Support Services
Reports to: Regional Director, Community Support Services
Roles and responsibilities:
Volunteer Management
Oversee the entire volunteer life cycle including recruitment, screening, on-boarding, training, recognition, retention, and on-going volunteer support.
Contribute to the development of an annual volunteer recruitment and retention plan to support After Stroke programming, including post implementation evaluation and feedback.
Provide support, direction, and leadership inline with volunteer best practices to program staff, volunteers, and students.
Work with the After Stroke team to ensure suitable volunteers are integrated into After Stroke programs and services, including, but limited to Hospital Peer Connection.
Provide volunteers with appropriate placements, resources, and training.
Work closely with the Senior Manager, Volunteer Management to create proactive recruitment and recognition strategies.
Ensure compliance with March of Dimes Canada’s volunteer policies, procedures, and processes including implementation of risk management practices.
Accurately gather and maintain data on volunteers and activities completed.
Stakeholder Engagement and Community Building
Represent March of Dimes Canada at community meetings, conferences, and community events, promoting the organization’s objectives and identifying potential collaborative opportunities.
Network and engage with community organizations, schools, service clubs, healthcare facilities and businesses to foster partnerships in volunteer opportunities which support program goals.
Training, Knowledge Development, and Reporting
Ensure volunteers are appropriately trained and supported in their role.
Identify areas for improvement pertaining to efficiencies and implement new processes, structure, and resources accordingly.
Contribute to the development of volunteer-related policies, procedures, and practices in accordance with organizational standards.
Identify learning and development opportunities related to this role.
Contribute to annual program plans, establishing objectives and key performance indicators that are aligned with the broader community programs goals.
Generate monthly reports as needed.
POSITIONS SUPERVISED:
Direct supervision of volunteers
Qualifications and experience:
A minimum of 2 years working experience in a volunteer coordination capacity.
Post-secondary education in relevant field, and/or related equivalent experience.
Experience working with the disability community, knowledge of disability issues and/or lived experience of disability or providing person centred support will be considered strong assets.
Awareness of crisis management strategies and understanding the importance of risk management protocols.
Experience with resource development.
Proficient in Microsoft Office Suite.
Experience with volunteer management databases will be considered an asset.
Excellent interpersonal communication skills with demonstrated leadership skills.
Strong written and verbal skills with the ability to communicate effectively and efficiently.
Proven ability to supervise, motivate, train, and monitor the performance of a team of volunteers.
Strong organizational skills, ability to prioritize multiple tasks and deadlines.
Self-motivated with the flexibility to adapt to changing demands and deadlines to achieve results.
Demonstrates willingness and ability to apply new methods and techniques.
Evening work will be required from time to time.
Hybrid, role must reside in Newfoundland and Labrador
How to apply
If you are interested in applying, please submit your cover letter and resume by June 18, 2024. Please note that we do not require a cover letter for frontline roles.
Questions about working at March of Dimes Canada?
For general inquiries, you can reach us at recruitment@marchofdimes.ca
COVID-19 Vaccination Policy
Please note that March of Dimes Canada has a mandatory COVID-19 vaccination policy. All employees must be fully vaccinated against COVID-19 by receiving all required doses of a vaccine approved by Health Canada at least 14 days prior to the commencement of their employment, or as otherwise recommended by public health authorities. We will provide reasonable accommodation to individuals who are unable to be vaccinated for medical reasons or on the basis of any other protected ground, as required under applicable human rights legislation.
Need accommodations? We're here to help!
MODC is committed to a workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals from all backgrounds and abilities. In accordance with accessibility and human rights legislation across Canada, MODC will provide accommodations to job applicants with disabilities and other protected needs. If you require accommodation, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible, and barrier-free.
Our Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI) approach
MODC is dedicated to building and advancing an inclusive and welcoming culture. It’s also why we’re focused on attracting, retaining, and supporting diverse people. Thanks to our progressive practices, team members of all abilities and backgrounds are encouraged to access the opportunities and supports they need to grow, thrive, and succeed. Our READI approach is rooted in our shared belief that championing equity and empowering ability starts by investing in our team members— and in our shared culture — so that we all feel included, safe, and confident at work every single day.