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Travelers Product Manager (Specialty Insurance) in St. John's, Newfoundland

Who Are We?

Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Category

Product Management/Pricing

Target Openings


What Is the Opportunity?

In this role you will design, develop, and maintain the insurance products that support strategic objectives and operations of the Private & Non-Profit, Public Company, Financial Institution, and Professional Services business units within Specialty Insurance (SI). You will work in collaboration with claim, legal, marketing, product managers, translation, and underwriting leadership, as well as with IT to ensure the successful launch of platform-based product components. You will contribute to the creation of training, marketing materials, and underwriting guidelines in support of the range of Specialty Insurance products: Management Liability (e.g., directors and officers, employment practices, fiduciary liability, etc.), Professional Liability (e.g., accountants, architects, miscellaneous professional liability, etc.), Crime/Fidelity (e.g., commercial crime, financial institution bonds) or other first party expense coverage (e.g., cyber, kidnap ransom, etc.).

Primary Job Duties & Responsibilities

  • Manage and drive product consistency and quality, with a customer-focus.

  • Design, develop, and maintain Specialty Insurance products (policy forms and accompanying applications and endorsement libraries) in alignment with enterprise style guides and evolving actuarial and marketplace dynamics.

  • Convert strong writing skills, coupled with a good understanding of coverage concepts and policy contract framework, into sound policy form drafting.

  • Apply strong analytical and critical thinking skills to seek creative solutions to insurance coverage issues or internal processes for sound business results.

  • Articulate difficult business and insurance coverage concepts clearly.

  • Lead and collaborate with business unit customers (i.e., underwriting/production groups) and other key partners (e.g., claims, IT, legal, marketing, etc.) to bring projects and initiatives to successful completion.

  • Identify internal and external product trends, opportunities, and emerging issues, and communicate to business unit customers on such matters.

Minimum Qualifications

  • 4 or more years of established work experience, preferably in insurance underwriting or product management, or equivalent experience.

Education, Work Experience, & Knowledge

  • Bachelors degree or higher level of education.

  • 5 or more years of Specialty lines commercial insurance underwriting, claims, legal, or other relevant experience.

  • Excellent oral and written communication skills.

  • Understanding of specialty lines coverage concepts and policy contract framework.

  • Strong computer and document management skills (Word, Quadient, Excel, PowerPoint, etc.).

  • French language skills not required but would be an asset.

Job Specific Technical Skills & Competencies

  • Strong analytical, critical thinking, problem-solving, and verbal reasoning skills.

  • Strong interpersonal and leadership skills to work collaboratively, leveraging internal business resources, to resolve issues and arrive at thoughtful outcomes.

  • Strong initiative and organizational skills to manage project flow to meet deadlines with superior quality results.

  • Ability to manage and adapt to multiple projects, multiple customer demands, and changing priorities with other competing priorities and deadlines effectively and professionally.

Equal Employment Opportunity Statement

Travelers is an equal opportunity employer. We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.