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Jack Henry & Associates Automation Business Analyst ( Mid-Level to Senior ) in Springfield, Missouri

Automation Business Analyst ( Mid-Level to Senior )



Position Level

Individual Contributor


Information Technology

Position Type


Working Time



Allen, Texas, Brentwood, Tennessee, Lenexa, Kansas, Springfield, Missouri

Travel Requirements


Description & Requirements

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At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.

Automation Business Analyst will be joining our Finance-Customer Contract Processing and Management team. This role will be primarily focused on leveraging technology to drive efficiencies through standardization, automation, and workflows. The ideal candidate will be experienced developing and optimizing execution strategies geared towards integration with other systems including Salesforce, Microsoft Teams, robotics automation, and data management solutions. This role will have a high level of involvement and communication with various teams including Operations, Finance, and other leaders.

This position will be filled to work at the following Jack Henry office locations: Lenexa, KS, Springfield, MO, Brentwood, TN or Allen, TX.

If you are interested in this position, please apply on or before September 30, 2022.

What you’ll be responsible for:

  • Collaborate with users to gather and define requirements for process automation, specifying the conditions, inputs, and outputs.

  • Develop automation tools to streamline/automate department processes.

  • Invest time in designing smart, flexible, and scalable solutions that focus on increasing workforce productivity by automating tedious tasks and incorporating workflow to minimize or eliminate manual steps.

  • Identify processes that are effective and works to change processes in need of further refinement.

  • May perform other job duties as assigned.

What you’ll need to have:

  • A minimum of 4 years of experience in process and automation improvement.

  • A minimum of 2 years of experience with Salesforce.

  • Experience with robotic processing automation solutions.

  • Experience using Microsoft Suite including Teams, Power Automate, SharePoint.

  • Ability to travel up to 10% to attend JHA meetings, trainings, and/or professional conferences.

What would be nice for you to have:

  • Bachelor's degree in Computer Science, Analytics, Business, Economics, Accounting.

  • Experience with Microsoft PowerApps, Visio, and Google Workspace.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs (https://jackhenry.avature.net/careers/LifeAtJHA) to ensure the physical, mental & financial wellbeing of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site (https://discover.jackhenry.com/corporate-responsibility) to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job description may be requested through the interview process at any time.