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Mutual of Omaha Associate Agency Business Administrator (Greater Ozarks) - Springfield, MO in SPRINGFIELD, Missouri

Perform office support for various Division Office processes such as new business processing, agent pay entries, agent career development and training, agent recruiting and selection, premium processing and accounting, expense processing, and business prospecting.

WHAT YOU'LL DO:

  • Perform various office support functions such as answering telephone calls and taking messages; welcoming and assisting walk-in clients, applicants, visitors, referring them to appropriate persons; maintaining multiple filing systems; scheduling appointments; typing letters, memos, reports using Microsoft Office, etc.; coordinating travel plans; sorting and distributing mail; maintaining office machines; and performing other related tasks.

  • Perform a variety of new business functions to include:- Entering application information into the app entry system; resolving edit/noncompliance issues with management and/or agents; and following up with providers and agents to obtain or clarify information regarding underwriting- Monitoring the post issue process ensuring all pending information is received, entered and completed- Maintaining accurate records, cross-reference files and system information

  • Conduct a variety of agent pay functions with general supervision to include: - Reviewing accuracy of pay information- Advising management of pay status and related issues

  • Handle various accounting activities such as manager expense transactions, balancing accounts, monitoring expense account charges, processing online epay, and alerting management and/or home office personnel to problems and working through to resolution.

  • Respond to inquiries from policyholders, producers, administrators, claimants, and customers, assisting if possible or referring to appropriate office personnel.

  • Ensure the large volume of materials, product information and general supplies needed by the agents and employees are inventoried and maintained in adequate supply requiring timely ordering and regular updating of outdated materials.

ABOUT YOU:

  • You help promote a culture of diversity and inclusion within the department and the larger organization. You value different ideas and opinions. You listen courageously and remain curious in all that you do.

  • You are able to work remotely and have access to high-speed internet.

  • Basic computer knowledge to include office software products such as Microsoft Office Suite.

  • Basic accounting and math aptitude skills.

  • Strong human relations and communication skills; telephone and customer service skills.

  • Organization, attention to detail, analytical, problem solving and clerical support skills.

  • Ability to travel occasionally.

WHAT WE CAN OFFER YOU:

  • A diverse workplace where associates feel a sense of belonging.

  • An organization that feels like a small, close-knit community and has the strength of a Fortune 500 company.

  • Tuition reimbursement, training and career development.

  • Comprehensive benefits plan that includes medical, dental, vision, disability and life insurance.

  • Flexible spending accounts for healthcare and childcare needs.

  • 401(k) plan with a 2% company contribution and 6% company match.

  • Competitive pay with an opportunity for incentives for all associates.

  • Flexible work schedules with a healthy amount of paid time off.

  • For more information regarding available benefits, please visit our Career Site. (https://www.mutualofomaha.com/careers/life-at-mutual/benefits-and-perks)

  • Minimum: $16.00 MidPoint: $19.99 Maximum: $23.99

  • Pay commensurate with experience.

MUTUAL OF OMAHA:

Mutual of Omaha serves more than 4.8 million individual product customers and 39,000 employer groups. Our legacy of stability creates an environment where every associate is encouraged to experiment, innovate and grow in their own unique career path.

From day one, you’ll have the tools to be your best self at work. Here you’ll do meaningful work and your talents will have a positive impact on peoples’ lives as we help our customers protect what they care about and achieve their financial goals.

Each associate is a unique contributor to creating a diverse, dynamic, thriving and inclusive workplace. We want you to become engaged … feel a sense of belonging … and contribute to the company’s exceptional future.

Join forces with a company that can AMPLIFY YOUR STRENGTHS AND EMPOWER YOUR CAREER.

For inquiries about the position or application process, contact our HR Helpline at 1-800-365-1405.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at 1-800-780-0304. We are available Monday through Friday 7 am to 4:30 pm CST we will reply within 24 hours.

Mutual of Omaha and its affiliates are an Equal Opportunity /Affirmative Action Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

To All Recruitment Agencies: We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.

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