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Atrium Health Intake Specialist - CMC - HME Charlotte in Shelby, North Carolina

Intake Specialist - CMC - HME Charlotte

Date: Sep 15, 2020

Location: Shelby, NC, US

Company: Atrium Health

Job Req ID: 665021

Position Number: 00174317

Employment Type: Full Time

Shift: Variable/On Call

Shift Details : 8:30-5:00 but it could change to 9:00-6 this is a rotating shift

Standard Hours: 40.00

Department Name: Continuing Care Intake

Location: CMC - HME Charlotte

Location Details: Zip codes: 28150/28208 will have to travel sometimes to meetings in Charlotte with the team.

Our mission is to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit atriumhealth.org/about-us .

Job Summary

Serves as the primary contact for community referral sources. Processes referrals received. Verifies insurance, and ensures reimbursement criteria are met for prescribed items and services. Creates clean claims in an effort to streamline cash flow for the company. Confirms all deliveries of equipment and/or services in the billing system monthly.

Essential Functions

  • Educates patients on the proper use of equipment and/or services offered.

  • Verifies primary payers for coverage criteria and communicates any financial obligation to the customer.

  • Obtains initial pre-certification or authorization for prescribed equipment and/or services as dictated by patient's insurance.

  • Researches qualifying reimbursement data in effort to create initial clean claims for third party payers.

  • Confirms all deliveries of equipment and/or services in the billing system monthly.

Physical Requirements

Work requires long periods of sitting and manual dexterity.

Education, Experience and Certifications

High School Diploma or GED required. 2 years experience in a medical retail, medical office setting or equivalent combination of training, education, and experience.

At Atrium Health, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.

As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.

Posting Notes: Not Applicable

Atrium Health is an EOE/AA Employer

Nearest Major Market: Charlotte

Job Segment: Medical, Claims, Healthcare, Insurance

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