The Walt Disney Company Learning Partner Team Leader in Shanghai, China

DISNEY ENGLISH

No one speaks the language of children better than Disney, and nothing captures their imaginations more than a great story. Disney English combines the art of Disney storytelling, breakthrough language learning methodology and innovative technology to inspire learners’ passion for English. Since the opening of our flagship Center in Shanghai in 2008, Disney English has been sharing the gift of English with thousands of children across China. By providing an award-winning academic curriculum and engaging children with their favorite Disney stories, songs and characters; Disney English creates a fun, lively, and highly effective learning environment.

An opportunity with Disney English allows you to make a difference in the lives of children, all while receiving ongoing professional development and gaining valuable experience within The Walt Disney Company. Become one Disney English cast member could be the experience of a lifetime. Bring your talent, creativity and unique experience, and discover why a career with Disney is the opportunity you’ve been looking for.

Disney English Mission

Our mission is to transform children’s learning by combining immersive content, innovative technology, and engaging teaching methods that inspire children to confidently communicate with the world in their own voice

Job Purpose

Disney English Learning Partners support Foreign Trainers in instructing children ages 2-12 at our Language Learning Centers throughout China. Partners will use an innovative and immersive Disney program, leveraging Disney’s beloved characters, stories, songs, animation and other materials, to provide a highly engaging and effective premium learning experience

  • Be part of a guest-focused team anchored around the 4 standards of Disney quality: Safety, Courtesy, Show and Efficiency

  • Contribute to a positive, collaborative and service-focused work environment

  • Comply with academic standards and successfully deliver Disney English Content to ensure learning results in line with company targets

Responsibilities : Key responsibilities:

1.Daily Learning Partner team management

2.Leading Learning partner team to provide coverage plan when there ispeople shortage

3.Center Academic Delivery qualitycontrol

4.Center Parent Care qualitycontrol

5.Center renew rate

6.Safety and Security

7.Service and Operational Standards

Basic Qualifications :

Qualification:

1.3-year guest service or related work experience and prefer individuals with at least 1 year’s supervisor or managerial level background (if external hire)

2.Minimum 18-month Disney English experience if internal promoted

3.Meeting Standards or above in previous year

4.Minimum 3 months experience of Performing LP Mushu role in center, at least supported one new hire learning partner onboarding

5.Strong bilingual (Chinese & English ) communication and presenting skills

6.Has passion to develop in Disney English to connect with Children and families

7.Flexible in work schedule

8.Good at organizing work plan

9.Pass interview with DM, National Guest Service Manager and HR BP

Preferred Qualifications :

Qualification:

1.3-year guest service or related work experience and prefer individuals with at least 1 year’s supervisor or managerial level background (if external hire)

2.Minimum 18-month Disney English experience if internal promoted

3.Meeting Standards or above in previous year

4.Minimum 3 months experience of Performing LP Mushu role in center, at least supported one new hire learning partner onboarding

5.Strong bilingual (Chinese & English ) communication and presenting skills

6.Has passion to develop in Disney English to connect with Children and families

7.Flexible in work schedule

8.Good at organizing work plan

9.Pass interview with DM, National Guest Service Manager and HR BP

Required Education :

Preferred Education :

Company Overview :

Additional Information :

Job ID: 546585BR

Location: Shanghai,China

Job Posting Company: Disney Consumer Products and Interactive Media