YouthCare Case Aide - HOPE Center in SEATTLE, Washington
Please apply through our website: https://phe.tbe.taleo.net/phe03/ats/careers/v2/viewRequisition?org=YOUTHCAREandcws=39andrid=1305APPLICATION PROCESS - Please submit a cover letter and resume for this position when applying. WORK SCHEDULE: This position is full time regular and non-exempt. Work schedule will vary and may require working some evenings and weekends. AT YOUTHCARE: YouthCare envisions a community where no young person experiences homelessness, all young people have the opportunity to thrive, and the systems that oppress them are dismantled. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity. ABOUT YOUTHCARE: YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability. ABOUT HOPE CENTER: This temporary transitional residence serves young people ages 12-17 for up-to 30 days, with possibilities of extensions or contract transfers. Residents receive counseling, education services, assessments, engagement services for additional interventions, and receive referrals for permanency planning to transition to stability. POSITION SUMMARY: Under the supervision of the Case Manager, the Case Aide is responsible for supporting the day-to-day case management services for young people in the programs. The Case Aide position requires good collaborative, organizational and documentation skills and flexibility in responding to emergent needs of young people in crisis Non-management employees are represented by Office and Professional Employees International Union (OPEIU). ESSENTIAL RESPONSIBILITIES: *Support up to two Case Managers with managing confidential client files as required in WAC, contracts, and quality assurance expectations. Comply with all case management plan development, documentation and record keeping requirements as enumerated in relevant service contracts (will vary among individual case management positions). *Facilitate sending and obtaining documentation to/from, other care providers, and Social Workers. *Support the CM to ensure the files contain required case management documentation and assist in filing of paperwork. *Track client entries and exits, and other client information in program designed Case Log within Excel. *Ensure current case files in the Adolescent Shelter Service Program are consistent in quality, layout and documentation. Collaborate with file review and closing out files. Ensure file and file system organization. *Collaborate with program Case Manager to provide case management, advocacy and face-to-face counseling behavioral services to young people who have been trafficked for labor or sex. Meet or have contact with each participant on a regular basis to promote stability to include meeting their basic needs of food, housing, and safety.