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CVS Health Manager-PBM Financial Operations in Scottsdale, Arizona

Job Description

The Manager of Pharmacy Payments requires an ambitious, motivated, and eager individual, looking to work for an industry-leading, Fortune 4 company. The position is a part of our Financial Operations Payment’s department, a dynamic and skilled group, which manages the payment operations for CVS Health’s Caremark PBM business. The Manager will be a leader and play an instrumental role in the success of the team, as we help people on their path to better health. The candidate will be responsible for managing the on-going maintenance, and disbursements of our pharmacy payments in accordance with the PBM agreements. The ideal candidate is able to effectively triage requests, prioritize, and ensure all deliverables are accounted for and met by strict deadlines. This position is customer service centric, and the team is expected to deliver best in class service to internal and external partners by identifying business and client requirements associated with department deliverables, and resolving complex process/requests through creative and sustainable solutions. The candidate must also be comfortable organizing cross-functional teams to support larger organization efforts, and facilitate discussions. The role requires a detailed-orientated, process driven mindset with focus on adhering to internal controls. The candidate will be expected to: - Lead a team of 5+ analysts with various levels of experience- Develop individual and team goals which align to enterprise initiatives- Conduct reoccurring individual/team meetings, complete semi-annual performance reviews and contribute to the professional development of team members- Monitor and forecast incoming work, communicate the pipeline broadly, and ensure timely assignments on tasks- Implement and review metrics which capture key team outputs/processes- Effectively communicating with upstream and downstream partners to ensure deliverables are completed timely and accurately- Organize cross-functional teams to support larger organizational efforts - Lead and/or participate in projects related to client and department deliverables- Facilitate internal and external discussions to identify and/or resolve issues- Manage multiple projects with strict deadlines, delivering best in class service to internal and external partners - Identify process inefficiencies and resolve using creative and sustainable solutionsThe candidate should have experience:- Organizing and leading cross functional teams to accomplish a common goal- Identifying process inefficiencies and implementing effective solutions- Hosting and participating in discussions both with our internal business partners as well as are clients from time to time- Capturing client/internal partner requirements and providing recommendations to accommodate their needsCandidate located in PST/MST/ CST preferred.

Required Qualifications

-2+ years’ experience in fast pace, dynamic environment-Strong relationship building skills and communication skills

COVID Requirements

COVID-19 Vaccination Requirement

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Preferred Qualifications

-2+ year experience in a Management role-Healthcare or PBM Experience-Financial and/or accounting experience-Intermediate level in Microsoft Excel, with experience using functions such as; PivotTables, VLookup, Filters, Macros, etc. -SAP system knowledge -Operational experience in a high paced environment


Bachelor’s degree with a concentration in Finance, Business, or Accounting preferred.

Business Overview

Bring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.