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Veeam Senior Manager, Web Operations in Saint Petersburg, United States

RESPONSIBILITIES

  • Serve as a liaison between Demand Generation teams, Creative, Channel and CIS

  • Evaluate business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions

  • Lead ongoing reviews of business processes, project tools and developing optimization strategies

  • Implement, update and maintain procedures and documentation

  • Capturing and reporting of team activity metrics tied to SLAs, satisfaction and request volumes

  • Perform requirements analysis for complex projects, crossing multiple teams/disciplines

  • Lead business requirements gathering and vendor assessments and recommendations

  • Analyze allocation of resources and maintaining cost efficiency

  • Manage projects, develop project plans, ensure deliverables are adhering to SLAs, meeting quality requirements, are brand compliant and overall hit the documented goals/objectives

  • Collaborate with cross-functional teams to prioritize initiatives based on business needs and requirements

  • Manage reporting and insights program across our digital properties for our key stakeholders and leadership

  • Ensure qualitative and quantitative data is being used to inform decision making

  • Champion combining survey-based data with behavioral and large-scale transactional analytics to deepen our understanding of customers

  • Ensuring tools and services meet business needs and requirements

  • User testing program management

  • Optimization and personalization program management

REQUIREMENTS

  • Demonstrable experience of web related experience in the B2B market

  • Have a balance of strategic thinking, project management, execution, and analytical skills to collaborate with cross-functional teams across different geographies

  • Solid understanding of website goals and objectives from a digital marketing perspective

  • Good knowledge of the capabilities and potential of modern web technologies

  • Strong knowledge of Google Analytics, Google Data Studio

  • Strong multitasking and time management skills

  • Good research, analytical and problem-solving skills

  • Proven success in synthesizing data in a way that is easily understood and is visually compelling, moving insight into action, at all levels of an organization

  • Confident user of Microsoft Excel and PowerPoint

  • Proven track record of functional excellence around operations

  • Flexible and adaptable to changing priorities

  • Enjoy a challenge when it comes to complex issues/analysis and be resourceful in the way you find a solution

  • Excellent written and oral communication skills in both English and Russian

WE OFFER

  • Employment in a growing dynamic company - a global leader in Cloud Data Management

  • Modern energetic multicultural environment

  • Interesting people, an excellent team of professionals

  • Extensive opportunities for professional growth and career development

  • E-library Mann Ivanov Ferber where you can read and listen to books for hard and soft skills development, personal and professional growth

  • 2 e-learning platforms where you can find courses and training sessions for hard and soft skills development

  • Reimbursement of language courses

  • 16 clubs by interest: intellectual, sport, social

  • Corporate events and team buildings

  • Comfortable modern office with relax zones, kicker, ping pong, PSP

  • Cousy kitchens with fruit, snack, sweets and a wide choice of tea and coffee

  • Reimbursement of lunch from the first day of work

  • Reimbursement of costs on fitness from the first day of work

  • An extended medical insurance policy from the first day of work

  • Corporate gifts

  • Corporate rewards

  • Corporate gifts for special events: a wedding, the birth of a child and so on

  • “Work with friends” – referral program

  • Prime zone program providing discounts by more than 3000+ partner companies

  • Bicycle parking, reimbursement of costs on car parking

  • Employment according to the Labor Code of the Russian Federation, “white” salary

  • Annual leave 28 days

  • Relocation package for candidates from other cities

/Veeam Software is an equal opportunity employer and does not tolerate discrimination on the basis of race, colour, religion, gender, age, national origin, citizenship, disability, or any other classification protected by local law. All your information will be kept confidential./

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