Our Ability Jobs

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Discover what you’re made of

U.S. Bank is hiring a Global Account Services Analyst within our Wealth Operations Global Networking Management team.

This individual will be responsible for supporting the team leader in overseeing and managing risk associated with the global account opening process and coordinating market registration for U.S. Bank’s Wealth Corporate, Commercial and Institutional Banking (WCIB) Clients. This role also supports with staff training and development, updating and managing procedures, and coordinating initiatives.

The role requires meticulous attention to detail, strong organizational skills, strong client service abilities, excellent communication and writing skills and familiarity with the global financial service industry. The analyst serves as a primary contact for internal and external clients and provides proactive support and guidance regarding the global account opening and registration inquiries.

Key responsibilities include but not limited to:

• Coordinate and manage the global account opening and market registration process for clients.

• Essure all required documentation is accurately prepared and promptly submitted in accordance with regulatory and internal compliance standards.

• Liaise with clients, account executives, operational teams and others, to gather the necessary information and facilitate smooth global on-boarding experience for clients.

• Maintain comprehensive records of the process, ensure compliance with external and internal guidelines, and conduct periodic reviews.

• Stay updated on regulatory requirements and ensure information promptly communicated to internal team and clients.

• Provides guidance to clients on regulatory requirement, documentation, and procedural matters.

• Build and maintain strong relationships with clients and external stakeholders to enhance client satisfaction.

• Identify opportunities to streamline account opening and registration process, improving efficiency and reducing turnaround times.

• Implement best practices and procedural enhances to optimize workflow.

• Lead and successfully execute projects.

• Support management with production management, work allocation, risk management, escalations, and client service deliverables; may also contribute to strategic planning within area of expertise.

• Successfully represent the team on client discussions, external conversation, projects, and industry discussions.

Schedule : Monday - Friday - 8:00 am - 5:00 pm CST

Location : Hybrid - required in Saint Paul Wednesdays and Thursdays, 3rd day at your choice; 2 days remote

Qualifications

• Bachelor's degree and one to two years of relevant experience OR

• Associate's degree and five or more years of relevant experience

Skills/Experience

• Basic understanding of regulatory and accounting principles which directly affect Wealth Management & Investment Services business lines and clients

• Basic knowledge of custody operational functions, systems, procedures, various products and/or services, for assigned area(s)

• Ability to multitask and meet established deadlines in a dynamic work environment

• Demonstrated analytical, problem-solving, decision-making, and organizational skills

• Effective customer relations, interpersonal, and verbal and written communication skills

• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

Location Expectations

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $71,400.00 - $84,000.00 - $92,400.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.