Our Ability Jobs

Req Id: 419728

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

On the Consumer and Small business team you’ll work across a portfolio of brands and solutions. From Bell’s best networks for the home, the office and on the go to the member benefits at Virgin Plus to the cheap and cheerful plans at Lucky Mobile we meet the connectivity needs of all customer segments in Canada.

And it’s not just the options we provide, it’s how we provide them. On this team you’ll be a part of a focus to continuously improve the customer experience, making it more seamless, intuitive and responsive.

Summary

Reporting to the Senior Manager, Program Management as a Senior Project Manager, you will be responsible for leading, planning and executing assigned operational projects. You will be responsible for ensuring that the requirements of each department of Bell subsidiaries (company acquired and managed by Bell) are met for each project while ensuring the successful delivery of our solutions to our customers. Project management plans will include a project charter, project plan, change management plan, risk management plan, and implementation schedule.

Key Responsibilities

• Manage and lead the full lifecycle of large scale and scope business projects

• Contribute to and represent stakeholder requirements on assigned projects

• Closing the gap between all stakeholders (Network, Marketing, Operations and IT)

• Evaluate and recommend scalable technical and business solutions to meet customer and business needs

• Manage business requirements and system design reviews, provide final sign-off and ensure all issues are documented and appropriate corrective actions are implemented.

• Provide regular project status update reports to the executive team

• Create a blended delivery plan with cross-functional business units to continuously build and maintain an integrated roadmap

• Ensure each project has a robust change management plan, so that resistance to change is proactively identified and addressed to achieve the project ROI

• Manage the financial aspects of programs and projects

• Manage a team of business analysts

Critical Qualifications

• • Undergraduate degree in Business or related program•7 years experience in program and project delivery and management • 1-2 years experience in a team manager role• Bilingualism required: In the course of their duties, this person will be required to interact with French & English speaking stakeholders• Business acumen and understanding of financial concepts inherent in project management• Have a confirmed strategic vision and make informed decisions, balancing technical feasibility with business requirements• Ability to prioritize and multitask directly or indirectly related to deliverables in a fast paced and constantly changing environment while dealing with changing priorities.• Strong leadership with the ability to inspire, coach, lead and build a cross-functional team with a common goal to improve the customer experience.• Strong problem solving attitude, ability to deal with ambiguity and focus on delivery is essential• Excellent communication skills (written and verbal) at all levels of the organization and appropriate.• Team oriented, able to work effectively at all levels of an organization with the ability to bridge between technical and non-technical teams and influence stakeholders to build consensus

Preferred Qualifications

• • Extensive project management and change management experience involving all aspects of projects,• Project Management Institute (PMP) certification• Experience in an Agile environment • Change Management certification (asset)• Knowledge of telecommunications products and services (asset)

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Quebec : Saint-Hyacinthe || Canada : Quebec : Montreal

Work Arrangement: Hybrid

Application Deadline: 09/16/2024

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you’ll feel valued, respected and supported as you grow and reach your full potential.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form (https://www.bce.ca/Accessibility_services/Accessibility_Feedback?brand=bce) or visit our Accessibility page (https://www.bce.ca/accessibility_services) for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details (https://www.phenom.com/talent-acquisition) ) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, QC, Saint-Hyacinthe

Bell, one of Canada's Top 100 Employers (https://reviews.canadastop100.com/top-employer-bell?lang=en) .