H&R Block Pre-Season Manager in Roseville, Minnesota
What you'll do... :
Using your people management experience and passion for helping people, you’ll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.
The Pre-Season Manager plays an integral role in the success of our tax offices by supporting the District General Manager with a variety of office readiness activities. You’ll begin working as a Pre-Season Manager as you prepare for the busy tax season, then transition to a Multi-Unit Team Leader during the tax season.
This seasonal position provides the flexibility and extra earnings you’ll need to embrace what makes your life uniquely yours. After working a successful season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.
During the pre-season, you’ll…
Recruit for the H&R Block Income Tax Course
Execute recruiting and calling campaigns for new and experienced tax professionals
Coordinate and assist with interviews for tax professionals and receptionists
Support tax office associates in meeting continuing education requirements, increasing certification levels, and Skills to Win training
Plan and prepare for virtual or in-person tax office open houses
Assist in execution of hiring events
Nurture and pursue new local business partnerships as needed
During the tax season, you’ll…
Lead tax office associates to meet and exceed growth and service quality goals
Manage office staffing, operations, and logistics for two or more tax offices (including at least one large office)
Assist in development and execution of office-level sales plans
Grow the business through developing local partnerships, managing office community involvement, and modeling and coaching sales and new client growth tactics
Ensure outstanding client service
About H&R Block... :
We are here to live our purpose to provide help and inspire confidence in our clients and communities everywhere. We take our work personally, because we know what it represents: Families and homes. Livelihoods and lives.
We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve grown to approximately 12,000 tax offices throughout the United States and around the world. When you join our team, you’ll add to the momentum of a forward-thinking company - one that defined an industry and is now leading its transformation.
It would be even better if you also had... :
2 years of multi-unit retail store management
Prior experience in an Office Manager position
What you'll bring to the team... :
Bachelor’s degree in Business or other related field, or equivalent combination of education and experience
Prior related retail supervisor experience, or equivalent
Strong communication and organizational skills
Ability to lead and influence without authority
Demonstrated aptitude for sales plan execution and desire to grow the business
Leadership and supervisory skills to guide and develop associates
Organizational skills and Microsoft Office (PC) skills
Pre-Season Manager-23027 - Twin Cities Northeast, Mn District