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Pfizer Team Leader Operations Learning in Rocky Mount, North Carolina

Why Patients Need You

Our breakthroughs would not make it to the hands of patients without our pharmaceutical manufacturing team. We rely on a team of dedicated and agile members, who understand the importance and impact of their role in Pfizer's mission. Patients need colleagues like you who take pride in their work and always look to improve outcomes. You will help to ensure that patients and physicians have the medicines they need, when they need them.

What You Will Achieve

As a Manager, your breadth of knowledge on internal or external business challenges will help us improve our products, processes and services. You will be responsible for meeting objectives and preparing forecasts for resource requirements. Your risk-taking ability will help us advance new concepts and methodologies. You will provide technical guidance and oversight to team members and help in problem solving.

It is your hard work and focus that will make Pfizer ready to achieve new milestones and help patients across the globe.

How You Will Achieve It

This position is responsible for leading a team in providing direct, timely and efficient support of Manufacturing Operations. Areas of ownership include training, learning, documentation and LEAN/Six Sigma initiatives. The team will assist a 24/7 organization with over 1,500 colleagues. The primary objectives are to provide oversight and drive initiatives to support patient's needs, maintain impeccable regulatory compliance, and develop behavioral & technical competencies for the organization within an environment of continuous improvement.


  • Building strong partnerships with enabling teams/organizations to develop and implement strong learning and continuous improvement programs in support of manufacturing, inspection and packaging of sterile injectable products

  • Building an EHS & cGMP compliance culture in alignment with PGS

  • Fostering behavioral expectations within the OWN IT cultural model and pertinent technical competencies

  • Providing support for documentation and training needs across Operations

  • Programs are in place to support safety of teams members and the operation

  • Documentation processes are aligned and in place to meet cGMP requirements

  • Colleagues are trained and proficient to meet production requirements, focusing on colleague learning and understanding of concepts

  • Accountability at all levels of the operations team

  • Programs are in place to drive understanding and continuous improvement of aseptic practices

  • Providing inputs to the preparation and attainment to annual budget and revisions to product costing.

  • Building a LEAN/Six Sigma culture and driving action to the shop floor level

  • Will troubleshoot and lead resolution of production process problems with processes or equipment already in operation.

  • Requires understanding of compliance, pharmaceutical, pharmacological, biological, biochemical, medical and microbiological factors.

  • Candidate will lead Operational Excellence initiatives (i.e. Kanban, M1 investigations, GB certifications, etc.), develop OpEx skills of colleagues, and drive a culture of continuous improvement with their team utilizing IMEx principles.

  • Provide solutions to wide range of difficult/complex problems which require the regular use of ingenuity, innovation, and creativity.

  • Expected to be proactive and forward thinking.

  • Solutions area imaginative, practical, thorough, and in line with organization objectives.

  • Able to adapt and respond positively to situations and people in order to meet changing work unit priorities.

  • Operates within established HR policies and basic colleagues relations guidelines.


Must Have

  • Applicant must have a High School Diploma (or Equivalent) with 10+ years of relevant experience;

  • OR an Associate's degree with eight years of experience;

  • OR a Bachelor's degree with at least 5+ years of experience;

  • OR a Master's degree with more than three years of experience;

  • OR a Ph.D. with 0+ years of experience.

  • Strong teamwork and technical skills required.

  • Ability to work in cross-functional teams with focus on deliverables, timelines, and meeting customer expectations and requirements

  • Relevant experience managing training department within a Manufactuing/GMP/Pharma/BioPharma environment

  • Excellent communication (oral/written), facilitation and presentation skills,deliver with passion and pride.

  • Strong computer proficiency skills in MS Office, Word, Excel, Access, Project, Trackwise or equivalent

  • Strong collaboration, relationship management, and interpersonal skills

Nice to Have

  • Relevant experience in developing training programs

  • Able to assess training needs for individual and area


  • Use computer terminal 6 hours per shift, respond to visual warning indicators, respond to audible warning indicators, respond to color or special visual indicators, wear PPE (safety shoes/glasses/etc).

  • Stand up to 4 to 5 hours per shift, sit for up to 5-6 hours per shift


Must be flexible to stay over shift or come in early and cover alternating shift as business needs determine it.

Relocation support available: Yes

Work Location Assignment:On Premise

Relocation assistance may be available based on business needs and/or eligibility.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.