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Mayo Clinic Software Tester in Rochester, Minnesota

City Rochester

State Minnesota

Telecommute Yes

Department Information Technology

Why Mayo Clinic

Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2020-2021) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Position description

This is a full time telework position.

The Services Management unit within he Mayo Clinic External Patient and Provider Services (EPPS) section is seeking a highly motivated and skilled individual to join its Quality Assurance testing team as a Software Tester. EPPS supports the Center for Connected Care including a suite of applications which are aimed at improving access, service, affordability and patient experience with health care by using technology to extend Mayo Clinic knowledge and expertise to patients, consumers and providers. Applications included in the portfolio include the Patient Online Services web portal, the Identify Management Platform, Mayo Clinic's mobile application suite, and applications which support Video Telemedicine, Remote Patient Monitoring and Interactive Care Plans. This individual will provide and utilize expertise in the software testing cycle, processes and tools in support of the delivery of high quality, rock-solid applications.

This position provides software quality assurance services for projects and systems. Supports the development of deliverables, which include defining, performing and documenting product validation for new and/or modified applications. Investigates operational and process problems in conjunction with other engineering and technical personnel. Maintains quality records and metrics status reports; guides and directs lower level personnel on the set-up and performance of quality controls. Devises and applies quality controls for in-house and vended products. Assists in the execution of quality reviews under the direction of the project team or a senior quality colleague. May need to maintain test library and scripts in test management tools.

Mayo Clinic will not sponsor or transfer visas for this position.


A Bachelor of Science degree with training/experience in software development, software testing or quality control; or an Associates degree in a computer related field and 2 years of professional experience in software development, software testing or quality control; or 6 years of professional experience in software development, software testing or quality control. Strong background in productivity software: e.g. Microsoft Word, Excel, PowerPoint, and browsers.

Additional qualifications

Knows and applies the fundamental concepts, practices and procedures from a field of specialization (testing, software development, or data management). Knowledge of test management tools desired. (e.g., Quality Center). Must Possesses strong analytical thinking skills, excellent documentation skills, an ability to interact with people at all levels and possess skills in coping with ambiguous situations.

Project management skills are preferred. Must have the ability to direct projects, participate in teams, and work independently to make decisions appropriate for the business and technical environment. Requires strong analytical, organizational and interaction skills. Able to cross-analyze software development documentation (business requirements, function specification, design specification) to ascertain system functionality / features. Able to gain an understanding of the applicable systems and business operational practices and procedures as relates to product validation. Experienced with software development lifecycles as they relate to product verification and validation. Experienced with the preparation of testing reports and coordinating project testing. Experienced mentoring test colleagues and project teams on the software test process. Will be required to communicate with a wide range of audiences (i.e., technical and business).

License or certification

Certification and/or training in quality or testing certification. e.g ISO Service Management, CSTP, or ITIL desired.

Exemption status Exempt

Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum salary every 2 weeks is approx $3,739.20, based on a full-time position.

Benefits eligible Yes

Schedule Full Time

Hours / Pay period 80

Schedule details

Full time telework.

Monday - Friday, 8:00am to 5:00pm

Weekend schedule May be required to provide after-hours support.

Site description

Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Category IT and Engineering

Career profile Information Technology

Job posting number 152161BR

Recruiter Ted Keefe

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.