Our Ability Jobs

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Responsibilities

Responsible for setting the strategic vision, business requirements, roadmap and execution for their assigned portfolio through the creation of the annual operating plan, defining and delivery of annual revenue and profit targets, and creation and execution of the strategic roadmap in alignment with the goals and objectives of Mayo Collaborative Services OKR’s. Responsible for the entire product lifecycle beginning with the product strategy, and moving through exploration, ideation, innovation, prioritization, development, planning, execution and monitoring to ensure revenue growth, profit/loss, value proposition, and customer satisfaction goals are met. Will manage complex products/services where significant investment in infrastructure may be required. The SPM will be accountable to the success of multiple cross-functional teams responsible for development, innovation and investment plans and implementation of those complex products and services. This will require the ability to establish deep partnerships with multi-disciplinary experts and stakeholders in the areas of Product design, Engineering, Marketing, IT, Supply Chain, Finance, Business Development, Physician leaders, and Scientists to ensure the product/service line achieves business requirements and aligns to other organizational strategies and priorities.

Responsibilities involve ability to translate qualitative and quantitative analysis and documentation into sound business strategies and functional planning. The SPM role requires strong P&L knowledge and financial aptitude, as well as full life-cycle management experience. Must be adept and experienced in effectively collaborating with a direct sales team and working closely with both internal and external clients to understand and translate market needs into product and services solutions. Responsible for tracking the competitive marketplace landscape to benchmark strengths, weaknesses, opportunities, and threats. Proactively plans contingencies to lessen the impact of issues and risks, collaborates with internal and external subject matter experts to recommend solutions, demonstrates ability to effectively negotiate and manage needs and expectations among key stakeholders and project team members at department and enterprise level. The SPM must be effective and experienced in developing go-to-market strategies and marketing plans that enable achievement of strategic product roadmaps. The SPM will provide thought leadership to clients and our direct sales team as a subject matter expert with respect to their specific product portfolio. Effective in providing quarterly strategic and financial reporting and forecasting to executive leadership.

This Senior Product Manager will work closely with Multimedia Production Services (MPS) leadership and key stakeholders around enterprise conference space and technology planning. Key initiatives include:

1. Proactive analysis of Mayo Clinic’s enterprise conference space with the goal of creating a strategy around prioritizing, optimizing and decommissioning spaces.

2. Coordination with Bold.Forward.Unbound meeting solutions/projects.

3. Development and implementation of site-specific MPS/Facilities conference room programs and workflows.

4. Oversight of the project portfolio and execution of physical space projects/builds in collaboration with internal and vendor partners.

5. Continuous assessment and evaluation of customer experience needs in meeting solution space.

Preferred skills include : Managing stakeholder relationships; product, portfolio, and project management skills; process and detail oriented; ability to define and drive strategy. Role may include direct reports such as project manager or project coordinator. Experience working with architects, construction managers, project managers, designers and engineers is highly desirable.

*This position is a combination of remote and onsite support work. Individual must live within driving distance to the Mayo Clinic Rochester campus.

**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.

Qualifications

Bachelor's Degree (business, communications, advertising, marketing, statistics, engineering, technology, health care). Master’s Degree preferred. 5+ years of product management experience with experience managing full product lifecycle for complex products or a family of products.

Demonstrated collaborative management ability with proven skills in leading without authority, results oriented with proven ability to work on a diverse range of activities and projects simultaneously; Strong communicator (written & verbal) with active listening skills. Ability to facilitate group/team discussions. Professional and reflects Mayo Clinic values and beliefs. Strong planning and organizational skills. Visionary, Proactive, and problem solver. Ability to effectively negotiate, strong conflict resolution skills, strong attention to detail and multitasking skills, and works well under pressure.

The incumbent must be able to work effectively in a consensus-style operation that expects and promotes teamwork while also having the ability to work individually. Must possess the ability to inspire trust and confidence and communicate effectively with internal and external audiences. The ability to maintain a high degree of professionalism and confidentiality is essential. Preference for health care experience (clinical, management, technology, other) from some Product Manager roles.

Exemption Status

Exempt

Compensation Detail

$107,910.40 - $151,070.40 / year. Education, experience and tenure may be considered along with internal equity when job offers are extended.

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday-Friday, business hours of 8:00 am - 5:00 pm

Weekend Schedule

N/A

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Recruiter

Ibby Gustamante

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.