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Mayo Clinic Quality Assurance Assistant - Laboratory Quality Management in Rochester, Minnesota

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Responsibilities

As a Quality Assurance Assistant in the Department of Laboratory Medicine & Pathology (DLMP), you will provide support with the implementation of operational activities, which may include:

  • Regulatory, licensure and accreditation

  • Inspections, auditing, sample management

  • Quality and operational metrics

  • May support quality management activities: event management, document and records management, education and training programs.

  • Participates in and supports work unit, divisional and departmental continuous improvement activities.

  • Provides customer service activities for clients external to Mayo Clinic.

  • You will actively partner with team members by fostering an inclusive work environment and respecting others with different backgrounds, experiences and perspectives.

*Individuals hired to this position are required to complete 2 years in this position before becoming eligible to apply to other positions within Mayo Clinic.

**This position is not eligible for visa sponsorship; Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Qualifications

High school diploma or GED and 2 years relevant experience or associate degree.

Additional Qualifications

  • Phlebotomy experience preferred.

  • Working in the Department of Laboratory Medicine & Pathology (DLMP), or a laboratory quality, or administrative assistant role preferred.

  • A strong background in basic computer programs utilized in DLMP, such as Microsoft Office for graphing and process flow.

  • Must be self-motivated, dependable, possess proven problem-solving skills, and be able to work independently on multiple tasks and complete assignments on time.

  • Good human relations/communication/organizational skills are needed to interact with various levels of personnel.

Application Requirements

The deadline to apply to this position is Sunday, April 28, 2024.

*All must be included for your application to be considered:

  • Requires CV/Resume

  • Cover letter

*Foreign trained lab personnel are required to provide a detailed equivalency evaluation to include US equivalent degree at the applicant's expense.

**DLMP employees that have been in current lab/position for less than 2 years must attach early release approval from supervisor.

*Non-DLMP employees that have been in their current department/position for less than 1 year must attach early release approval from supervisor.

*International transcript:

  • MUST have a DETAILED equivalency evaluation.

  • MUST show US equivalent degree.

  • Evaluation MUST be completed from an organization listed as a member of the National Association of Credential Evaluation Services (NACES) www.naces.org OR the Association of International Credential Evaluators, Inc. (AICE) www.aice-eval.org

Exemption Status

Nonexempt

Compensation Detail

$21.74 - $30.86 per hour; Education, experience and tenure may be considered along with internal equity when job offers are extended.

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday - Friday, flexible start times between 6:30 AM and 8:00 AM; end times between 3:00 PM and 4:30 PM.

Weekend Schedule

No weekends.

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Recruiter

Laura Heyde

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

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