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Mayo Clinic Program Manager - Department of Medicine in Rochester, Minnesota

Why Mayo Clinic

Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2021-2022) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits (https://jobs.mayoclinic.org/benefits/) . Eligibility may vary.

Position description

Partners with Department Leadership for vision and direction to coordinate and manage departmental expectations, Department of Medicine meetings and projects, and business agreements. Coordinates stakeholders and Subject matter experts for the review, analysis and negotiation of contracts, vendor and business associate agreements and other legal documents to support the program. Develops a standard set of metrics to monitor customer experience and track measurable outcomes to measure the success of the projects to share with the appropriate parties. Facilitates the research, analysis and explanations of the scope of services and requirements to patients, clients, vendors and partners. Assists in identifying areas of risk, developing risk mitigation strategies, and providing recommendations to business, legal, and divisional decision makers. Develops extensive knowledge of products, services, and operations to evaluate compliance with contractual and regulatory requirements and creates the policies, procedures and processes to support them. Works with communication staff to develop communication plans and materials for distribution to potential and existing clients and staff, and ensures that program objectives and scope of services are marketed appropriately on the external website. Responsible for collaborating and working with Finance Team to manage project budgets. This position communicates regularly with various levels of internal and external personnel, and is responsible for organizing, leading, and presenting at various meetings. Some travel may be required.

Qualifications

A Bachelor's Degree in business or a healthcare related field required with a minimum of five years relevant experience in healthcare.

Additional qualifications

Exceptional customer service skills, negotiation skills, and the ability to develop strong working relationships is a priority for this position. Must possess exceptional written and verbal communication skills, and the ability to maintain confidential information. Ability to simultaneously manage multiple priorities and projects and monitor details. Experience in working with contracts and regulatory requirements is preferred.

Exemption status

Exempt

Compensation Detail

$64,812 - $97,323 / year

Benefits eligible

Yes

Schedule

Full Time

Hours / Pay period

80

Schedule details

Monday-Friday; core hours 8-5PM - although occasionally may need to be available for meetings before and after core hours dependent on initiative schedule

Works remotely 50% or more; business need requires employees to live within a reasonable driving distance of Rochester, MN campus.

Weekend schedule

None, unless an urgent high level request or unique situation

Remote

Yes

International Assignment

No

Site description

Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Recruiter

Casondra Johnson

EOE

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

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