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Mayo Clinic Principal Product Manager - Emerging Products - Remote in Rochester, Minnesota

City Rochester

State Minnesota

Telecommute Yes

Department Center for Digital Health

Why Mayo Clinic Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2020-2021) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Position description Join the Emerging Products team to build the next level patient and provider experience in Center for Digital Health (CDH) at Mayo Clinic. Be where the future is. Be with leaders who will lead in the future! The ideal candidate shall possess strong experience and interest in physical + digital user experience design, fluent in designing across phone, desktop, tablet, wearable, touch, voice, SMS, assisted channels, RFID, paging, 5G etc. The successful candidate will also possess strong collaboration skills with technology, clinical operations and data experts.

Why Emerging Products @Center for Digital Health? + You want your work to mean something + You want to work with the latest stuff in physical and digital experience design and development + You’re a natural intrapreneur who brings energy and creativity + You’re smart and want to get smarter + You want a great team that has your back + You bring it at work, but you like a life Responsible for driving the vision, strategy, business requirements, roadmap, and execution for assigned digital product. Advocates for the end user experience through data and research driven product discovery and development methods. Ensures alignment between Product, Business and Platform/Property priorities in context of Mayo Clinic's overall strategy and goals, while ensuring the end-user needs are met. Oversees the entire life cycle of the assigned product, from defining setting the vision, managing team to hit OKRs, deriving feature intention maps, managing capacity against scope, building/acquiring the technology - and ultimately creating a best in class user/customer experience, while on time and within budget. Leads agile product methodologies. Works with IT, Experience Design, Content and Digital Analytics leaders. Accountable to the success of a cross-functional team including, including experts in design, engineering, marketing, and others. Recruits, hires, and mentors members of the team. Responsible for driving the product strategy, vision, design, and development execution.

Ensure delivery of high-value products in alignment with business goals and user experience optimization. Leads a high performing cross-functional team effectively and efficiently that is collaborative with business partners, customers, and other stakeholders (Engineering, UX/UI, Operations, Engagement, AI, etc.) Leverages market and customer feedback and data to inform and guide future product/feature development. Advocate for end-users, and builds and improves features based on their pain points -strives to make product technology and workflows easy to use. Ability to establish deep partnerships with business stakeholders to ensure product achieves business requirements and aligns to other organizational strategies and priorities. Proactively manages and monitors product and operational risks (regulatory, security, operational, etc.) in order to prevent and/or mitigate risks to the customer and business. Monitors and manages product schedules, scopes and budgets and delivering as scheduled. Manages external Mayo Clinic vendor and partnership relationships as assigned. Sets and manages to product performance scorecards and OKRs. Quickly build credibility and partnership with key internal partners and leaders. Understands and applies current digital technology design, build, and operations capabilities and requirements. Able to effectively communicate and translate a product vision, strategy, and design with engineering partners. Actively seeks to understand new and emerging technologies, their capabilities, pros/cons, and potential applicability to Mayo Clinic digital product needs (now & future). Capable of creative problem solving to create software solutions that are simple, engaging and create value to the end users. Proficient in guiding and leading complex engineering teams.


Qualifications Bachelor's Degree (business, communications, advertising, marketing, statistics, engineering, technology, health care). 7+ year of digital product management experience, with minimum of 5 years with digital products and platforms. Experience in managing complex products or a family of multiple products.

Additional qualifications Digital product and people leadership experience (direct or indirect). Prior Digital Senior Product Management experience or equivalent role. Preference for health care experience (clinical, management, technology, other) from some Product Manager roles. Experience in design thinking methodologies

Ability to build and maintain strong working relationships at multiple levels of the organization. Strong communicator (written & verbal) with active listening skills. Ability to facility group/team discussions. Professional and reflects Mayo Clinic values and beliefs. Strong planning and organizational skills.

Visionary, Proactive, and problem solver. Ability to effectively negotiate, strong conflict resolution skills, strong attention to detail and multitasking skills, and works well under pressure.

Exemption status Exempt

Compensation Detail Required education, experience, and tenure may be considered along with internal equity when job offers are extended. The salary range every 2 weeks is approx. $5,312-$7,702.40 based on a full-time position.

Benefits eligible Yes

Schedule Full Time

Hours / Pay period 80

Schedule details M-F, daytime hours. Must be able to work 40 hours a week.

100% remote role; employee can work from anywhere in the U.S. Weekend schedule not applicable

Site description Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Category Administration, Business, Finance, IT and Engineering

Job posting number 151722BR

Recruiter Laura Percival

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.