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Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Responsibilities

Responsible and accountable for HIMS Completion, Compliance and Escalation section operations, fiscal/financial management, quality, environment of care/safety, risk management, and human resource management. Manages teams remotely including multiple site-based and telework workforce across different states and time zones, encouraging self-directed teams. Provides leadership and representation for HIMS staff. Serves on institutional committees, work groups and client practice groups. Provides in-depth expertise in medical documentation best practices, process improvement, problem resolution, regulatory agency and institutional standards and requirements.

Works with supervisors to forecast department needs and staffs to workload appropriately, prioritizing workflows to meet patient and provider support needs. Liaises with medical staff to improve processes, facilitating and implementing quality and data integrity improvements using performance improvement tools. Assures the balance of cost, quality and turnaround is maintained. Effectively works with the team to develop major, realistic goals for the work unit that support the key priorities. Monitors department performance metrics on a continual basis and makes changes to department processes as needed and escalates issues to the Operations Manager.

The HIMS Manager is responsible and accountable for department operations, fiscal/financial management, quality, and service, environment of care/safety, risk management, and human resource management. The Manager is able to manage remotely for multiple sites within region and/or state and/or health system encouraging self-directed teams. Coordinates activities for an on-site and telework 24/7 operation. The Manager promotes educational opportunities to staff and clinicians and encourages staff to learn, grow and take on leadership roles; provides leadership and representation for HIMS staff; serves on institutional committees/work groups/client practice groups; provides in-depth expertise in medical documentation best practices, process improvement, problem resolution and regulatory agency and institutional standards and requirements.

The Manager works with supervisor(s) to forecast department needs and staffs to workload appropriately; prioritizes workflows to meet patient care needs; liaises with medical staff to improve processes; facilitates and implements quality and data integrity improvements using performance improvement tools; facilitates EMR documentation posting and integrity; and works collaboratively and maintains relationships with co-workers, both within HIMS and outside of HIMS. The Manager stays current with industry standards and initiatives. The Manager assures the balance of cost, quality and turnaround is maintained. Performs other duties as assigned.

This Position is 100% Remote can work from anywhere within the United States

* Visa sponsorship is not available for this position; Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program*

During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member, and you will be notified of next steps. We value your interest in the role and look forward to hearing back from you.

Qualifications

Bachelor’s degree in health information, organizational leadership, business or related field with five years of related management experience. Preferred: Master’s with 1-3 years relevant management experience; Mayo Quality Academy certification or equivalent

Demonstrate organizational, communication and teaching skills. Candidates must articulate a willingness to work with and be available to staff spread over a wide geographical area, with varying schedules. Manager will be expected to utilize technology for communication, but also to discern when a face-to-face presence is necessary. Applicable AHIMA, HIMSS or AHDI credentials preferred. Leadership / Healthcare experience preferred

Those supporting HIMS Operation areas require RHIT or RHIA. IN other HIMS area, none required except where required by state law.

Exemption Status

Exempt

Compensation Detail

$86,673.60 - $130,104.00/ year; Education, experience and tenure may be considered along with internal equity when job offers are extended.

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

M-F 8:00 - 4:30 p.m. Central Time Zone

Weekend Schedule

N/A

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Recruiter

Lynnette Fleshman

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.