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Mayo Clinic Care Management Assistant in Rochester, Minnesota

Why Mayo Clinic

Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2021-2022) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits (https://jobs.mayoclinic.org/benefits/) . Eligibility may vary.

Position description

The Care Management Assistant (CMA) serves as a member of the Care Management team in providing coordination of Care Management services and functions that assists our patients. Provides administrative support to the Care Management Care Management RNs and SWs through administrative assistance tasks that impact care coordination and transition planning efforts. Works cooperatively with internal multidisciplinary teams, providers, allied health staff, as well as patients, caregivers, and visitors. Works cooperatively and effectively with external community providers/agencies and insurance companies. The CMA position requires the individual to take initiative, be proficient, and have strong decision making skills, organizational skills, communication skills and a commitment to quality and excellence in service.

Qualifications

High school graduate or equivalent. Minimum of one year experience in an administrative setting or business setting that requires supporting colleagues and working with data.

Additional qualifications

Proficient computer skills; including operation of various software, spreadsheets, statistical software, presentation and word processing software, and office equipment required. Able to communicate effectively both verbally and in writing. Previous experience in healthcare preferred. Previous insurance and prior authorization experience preferred. 2 years’ experience in an administrative setting or business setting that requires supporting colleagues and working with data preferred. Working knowledge of medical terminology preferred.

Exemption status

Non-exempt

Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended.

Benefits eligible

Yes

Schedule

Full Time

Hours / Pay period

80

Schedule details

Monday - Friday; 8-5pm

Weekend schedule

N/A

International Assignment

No

Site description

Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Recruiter

Gloria Yarwood

EOE

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

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