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Federal Reserve System Product Owner – Network Provisioning and Capacity Planning in Richmond, Virginia


Federal Reserve Bank of Richmond

When you join the Federal Reserve—the nation's central bank—you’ll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems. We invest in contemporary and emerging technology each year to support the Federal Reserve and our economy, and we’re building a dynamic and diverse team for our future.

Bring your passion and expertise, and we’ll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life. In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more. All brought together in a flexible work environment where you can truly find balance.

About the Opportunity:

Network Services has an immediate opportunity for the position of a Senior or Advanced Product Owner leading a squad of analysts and advisors responsible for network capacity planning, supply chain and telecom provisioning activities, including circuit orders, installations, maintenance, hardware, and software purchase requisitions. Network Provisioning and Capacity Planning supports the Business of IT with network project integration, negotiation, asset management, project management, and vendor management skills.

You will oversee provisioning activities ranging from obtaining quotes to managing order completion for Network Services requests. You'll interact with telecommunication vendors and customers in support of connectivity requirements to ensure timely and successful implementations, and you'll conduct financial analyses in association with circuit pricing and potential cost savings opportunities. You will provide input and direction to monthly capacity reviews and oversee implementation of approved capacity changes, and you'll ensure quotes and orders are completed in a timely manner and the circuit purchase order reconcilement process is effectively managed. You will also interact with Network hardware and software vendors in handling purchases, supporting the asset lifecycle, and supporting maintenance reconciliation efforts.

What You Will Do:

  • Manage team’s backlog and user stories; ensures features are on track and escalates blockers appropriately.

  • Obtain circuit and equipment pricing, ensure contract compliance and negotiating and/or recommend reduction opportunities, as appropriate conduct circuit cost evaluations across vendor platforms/services to identify baseline and to identify reduction opportunities.

  • Management of circuit orders in support of Federal Reserve business lines and associated customers, ensuring provisioning orders are accurate, reviewed, approved and processed timely.

  • Coordinate circuit installation activities with vendor, customer, and internal parties

  • Oversight of pricing commitments and involvement with resolution of vendor billing discrepancies

  • Conduct ad-hoc analysis associated with circuit connectivity and Network assets.

  • Ensure provisioning orders are processed and completed in accordance with established order metrics.

  • Audit circuit inventory to ensure database is maintained by staff.

  • Contributor to monthly capacity review assessment

  • Represent department in organization level projects and workgroups and the Bank in dealing with vendors.


  • 5+ years telecom industry experience managing products and/or projects, with a deep understanding of telecom industry standards, trends and best practices.

  • Experience with network capacity planning and provisioning.

  • Supervisory and motivational skills to direct and coordinate overall activities of team, orchestrate team efforts to meet objectives, and make significant contributions in obtainment of FRIT goals.

  • Demonstrated ability to work with others in order to achieve a common goal.

  • Ability to resolve conflicts and manage cross-functional and external relationships.

  • Demonstrated ability to negotiate and influence.

  • Documented history of leadership skills exemplified by significant contributions to a positive work environment, instilling a 'sense of urgency' and motivating others.

  • Advanced ability to solve problems by considering available information, prioritize and make timely decisions; correlate data using standard business tools and approaches, spot trends and apply sound risk management principles.

  • Outstanding verbal and written communications with all levels of stakeholders from various cross-functional and support staff to senior level executives.

  • Strong demonstrated history of team assembly, orientation, development, coaching / mentoring, problem management and effective delegation without micro-management.

  • Demonstrated experience with Microsoft Office Products.

  • Travel maybe required up to 15%.

Other Requirements and Considerations:

  • Candidates should review the Bank’s Employee Code of Conduct to ensure compliance with conflict-of-interest rules and personal investment restrictions. · If you need assistance or an accommodation due to a disability, please notify rich.recruitment@rich.frb.org.

  • Employees who work at and/or visit another Federal Reserve entity or outside business as part of their job duties are required to comply with any onsite safety and health protocols of those organizations (including, but not limited to, requirements to vaccinate or test, mask, social distance, etc.).

  • Sponsorship is not available for this role. The selected candidate will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Eligibility for this specific position requires U.S. Citizenship.

  • The hiring range is: Senior Product Owner: $99,000 - $136,180. Advanced Product Owner $115,500 – $158,840 annually.

  • For candidates outside Richmond, VA, listed hiring and salary ranges may be adjusted based on your geographic location.

  • Salary offered will be based on the job responsibilities and the individual’s knowledge, skills, and experience as defined in the job qualifications.

  • Applications are reviewed on a rolling basis. Interested candidates are strongly encouraged to apply as soon as possible.


Full Time / Part Time

Full time

Regular / Temporary


Job Exempt (Yes / No)


Job Category


Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Privacy Notice (https://www.kansascityfed.org/documents/7797/Workday_Privacy_Notice.pdf)

OUR BANK has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States—one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government.

OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward.

Why Our People Choose Us:

Our reputation precedes us

There will always be room for personal growth

Our people are first

You’ll find the right balance

Your responsibilities will be meaningful

We hope that you will be our future colleague.