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Citizens Information Security Spct in Richmond, Virginia


As part of the Cybersecurity Policy and Regulation team and the larger Corporate Security & Resilience (CS&R) function, the Information Security Specialist will assist in performing governance activities over the Cybersecurity (CS) Policy and Program.

This individual will also provide advisory services to the Business Lines in order to improve the IS control environment and minimize the risk and impact of security threats and vulnerabilities.

Key Role Responsibilities & Deliverables:

  • Assisting with management of the CS Policy and Program including ongoing updates and oversight and governance activities.

  • Partnering with other groups within Cyber Security to document processes, identify controls, determine control adequacy and identify control monitoring opportunities and areas for improvement/enhancement.

  • Building and maintaining strong relationships with business lines in order to identify CS issues and drive policy compliance.

  • Working with Business Line Risk Managers to proactively document and mitigate IS related risks.

  • Reviewing and providing ongoing monitoring of CS Policy related GRC issues and Accepted Risks.

  • Collaborating with other teams within Cyber Security and CS&R to advise business lines in applying policy requirements to BAU activities.

  • Acting as an adviser for business lines as they work to apply the CS policy in their everyday business activities.

  • Reviewing and ensuring periodic and annual updates of CS procedures to ensure they remain current and relevant to the existing Cyber Security posture.

The preferred location for this position is Johnston, RI although other locations will be considered based on candidate experience and capabilities.


Experience and Skills:

  • Minimum one years practical experience and/or coursework utilizing concepts of Cybersecurity, Compliance, IT Audit, Risk Management, or related topics.

  • Demonstrated ability to manage multiple projects concurrently in an autonomous environment; ability to generate and pursue ideas.

  • General understanding of NIST 800-53 and cyber security banking guidance and regulations (Ex. Gramm-Leach-Bliley Act, NY DFS 23-CRR-500, FFIEC IT Handbooks)

  • Strong organizational, communication (written and verbal) and planning skills.

  • Basic knowledge of Banking Regulations.

  • Proven ability to analyze data against established criteria and organize output in a cohesive manner.

  • Demonstrated ability to meet established deadlines.

  • Ability to identify, assess and mitigate risks.

  • Strong interpersonal skills to interact with business lines to provide CS Policy and Program advice and guidance.

  • Proficiency with MS Office skills including Word, PowerPoint, Excel.

  • Familiarity with GRC, MS Visio.

  • Ability to work under pressure with efficiency and accuracy.

  • Ability to plan and prioritize workload.

Education and Certifications:

  • BA/BS in Information Systems, Computer Science or related field or relevant Information Security or technical qualifications (e.g. CISSP, CISM, CISA, etc.).

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer/Disabled/Veteran

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.