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Pearson Enrollment Systems Administrator in Richmond, Virginia

Enrollment Systems Administrator - ( 2110997 )

Description

We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment,powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.

Position Summary:

The Enrollment Systems Administrator works closely with internal stakeholders to design, code, implement, and test processes, scripts, electronic forms, webpage messaging, and customized reports to enhance the registration process for newly enrolling families and families continuing in Pearson Online and Blended Learning schools for the next school year. Using a combination of Pearson Online and Blended Learning proprietary tools within their Learning Management System, SQL Server Management, and Salesforce, this position is responsible for retrieving, manipulating, and in some cases creating new extended data to support informed decision making. The ideal candidate will have demonstrable experience using both a variety of custom software applications and languages and standard packages such as Microsoft Office and Salesforce, as well as proven ability to accurately process and manipulate data across multiple systems. Familiarity with school management software such as Powervista, OpenEduCat, Alma, and Eduxpert is a plus.

Responsibilities:

This individual will be responsible for the successful completion of the following assignments and tasks-

  • Develop client-focused solutions and process enhancements through the project lifecycle of design, code, test, correct, document, and implement for scripts, data views, webpage messaging, and reporting

  • Primarily work with internal enrollment staff, as a subject matter expert, to develop client-focused solutions, processes, and enhancements that serve the needs of both stakeholders and families enrolled with or enrolling with Pearson Online and Blended Learning

  • Participate in key Enrollment lifecycle phases: School Start-up Tasks, School Enrollment Build, Final Confirmation, and End of Year Processes for all Pearson Online and Blended Learning schools and locations

  • Build and manage interactive web-based electronic forms using CSS and JavaScript

  • Construct, update, and maintain code criteria documents for extended data and process actions outlining and detailing processes of complicated code functions, data correlations, and interdependencies for end user knowledge and application

  • Create and maintain users, locations, data fields, and roles/permissions in Pearson’s Enrollment Management System as needed

  • Manipulate data by creating calculations using an Excel-based and/or JSon-Object calculation tool

  • Establish quality management systems to ensure responsibilities, schedules, and products are aligned with the organization’s purpose and strategic direction

  • Monitor, track, and audit data for inconsistencies and errors, and develop processes to identify and remedy data inaccuracies and missing information and/or protect personal information;

  • Participate in UI testing and provide subject matter expert opinion on strategic corporate direction for product enhancement and evaluation

  • Other duties as assigned Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Qualifications

Requirements

  • Background in Math, Statistics, Education, Social Science Research, or related fields.

  • Proficiency with Excel, with an emphasis on data transformation

  • Comfortable with technology and experience learning new technologies

  • Knowledge of SQL and/or computer programming languages HTML/CSS, JAVA, Jasper and JSON preferred

  • Experience using customized software applications preferred

  • Experience in educational data collection and reporting preferred

  • Comfortable engaging in complex/unstructured problem solving through self-motivated curiosity

  • Ability to work in a fast-paced environment, prioritize ticket requests, build schedules, and competing priorities.

  • Self-starter, able to work independently, highly motivated, ability to take initiative and seek guidance when appropriate in a remote work environment.

  • Can be relied on to complete tasks timely and well, demonstrates “ownership” regardless of the outcome, proactive in exploring and exploiting new opportunities.

  • Excellent communication skills, both oral and written

  • Knowledge of Salesforce a plus

  • Knowledge of School Management Software a plus

Core Capabilities

  • Focus on providing value through our product expertise from conception to delivery, creating customer-centric solutions and best-fit technology.

  • Take a customer-centric approach and strive to understand the Pearson business, breaking down silos and collaborating across functional groups

  • Champion and contribute to transformation, demonstrating resilience, flexibility, and adaptability

  • Support the advancement of customer-focused services, solutions, and products

  • Maintain a questioning mindset, being curious, asking questions, and learning across teams to work collaboratively and creatively.

  • Model and uphold the Pearson values of brave, imaginative, decent, and accountable.

Leadership Skills

  • Collaborative, inclusive and champion individual and team development and engagement

  • Results focused. Focus on strategies, efficiencies and process that deliver on shared goals with stakeholders

  • Model and uphold the Pearson values of brave, imaginative, decent, and accountable.

Technical Capabilities

  • Ability to manipulate data and synthesize and problem solve

  • Adaptability

  • Analytical & Evaluation techniques

  • Communicating complex information and presenting to different audiences

  • Communicating points of view/positions as experts in our field

  • Communicating and marketing to customers in a digital environment

  • Critical Thinking

  • Cultural Awareness

  • Data/analytical/statistical understanding and skills

  • Decision Making

  • Deductive Reasoning

  • Digital skills, such as keeping up to date with the latest tools

  • Fluency of Ideas

  • Growth Mindset

  • Innovation and creativity

  • Leadership

  • Negotiation

  • An open-minded approach to uses of future technology

  • Originality

  • Personal Finance

  • Problem-solving

  • Project Management

  • Rapid Prototyping

Primary Location : US-Maryland

Other Locations : US-Illinois, US-Florida, US-Virginia, US-New Jersey, US-Massachusetts, US-Ohio, US-DC-Washington

Job : Technology

Organization : North America Connections

Employee Status : Regular Employee

Job Type : Standard

Job Level : Individual Contributor

Shift : Day Job

Job Posting : Aug 30, 2021

Job Unposting : Ongoing

Schedule: : Full-time Regular

Req ID: 2110997

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