Best Buy Car Install Technician / ME Leader (MECP Basic), Geek Squad in Richmond, Virginia
Car Install Technician / ME Leader (MECP Basic), Geek Squad
Store Number or Department:
Our technicians are passionate electronics experts and are especially passionate about the connected car. Whether the request is to install Wi-Fi, entertainment, or a security system, they’re the type of person who digs right in and knows the exact product or service to meet our clients’ needs. They guide the client through their purchasing journey, easing all worries thanks to their expertise.
The Geek Squad Autotech Leader goes through the typical onboarding, job shadowing, and new hire training while diving into the Mobile Electronics Certified Professional (MECP) program. Once they’ve earned the basic certification, it’s go time!
At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
Installs technology components such as remote start, car stereos, speakers, amplifiers, portable audio, GPS devices, Wi-Fi, security, and more.
Positively manages relationship to handle client appointments, provide technical advice and assistance, and sell additional products.
Educates the sales team and customers on services and technology related to the connected car.
Coaches other autotechs to achieve department, financial, and productivity goals.
Maintains MECP certification and gains additional certification levels to grow autotech exptertise.
One year of experience with coaching and providing feedback to others
Prior experience with recommending products, services, or solutions to others
Ability to work a flexible schedule including holidays, nights, and weekends
Valid driver's license
Ability to achieve a valid MECP Basic Certification within 90 days of hire and maintain certification status
Meet state specific Motor Vehicle Record requirements
Address Line 1:
1560 W KOGER CENTER BLVD
About Geek Squad
It all began with a few oddly dressed heroes fixing computers. Today, we’re an army of Agents more than 18,000 strong, on a singular mission to rid the world of rogue technology. We’re still oddly dressed, but we’re now oddly dressed and saving the day across the globe. If you’re techno-exceptional, good with people and great at having fun while doing top-quality work, we invite you to join our illustrious ranks.
Best Buy Company and its Family of Brands
Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun – whether online, via mobile device or in our stores.
Additional Job Information:
Join our team!
While you're busy delivering on our belief of making technology work for our customers, we're working to ensure you are rewarded for your passion, energy and commitment. Our pay for performance philosophy rewards results and offers you opportunities to grow in your career and increase your earning potential.
Ready? Let's do this!
If you are ready to make a difference in the lives of our customers and employees, click on the apply button below. The application will take about 15 minutes to complete and if you meet the requirements, you can expect to hear from us within 24-72 hours.
Not ready to apply? Connect with us on LinkedIn (https://www.linkedin.com/start/join?session_redirect=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2127&source=bf&trk=login_reg_redirect) , Facebook (https://www.facebook.com/bestbuy/) , or Twitter (https://twitter.com/bestbuy_careers) .
Geek Squad, Retail Jobs